Neighborhood Street Light Outage

RO outages are series wired street lights that fail in groups, similar to old-style Christmas lights, which will typically leave an entire neighborhood without street lights. There are 15 RO areas located throughout Daly City. RO street light outages are commonly caused by a PG&E equipment failure or accidental damage. Due to the high voltage used in RO circuits, extensive coordination with PG&E is required whenever there is a failure. If PG&E equipment needs replacement, PG&E staff will need to schedule and perform the repairs.  

Once an RO outage is confirmed, the Police Department is notified. Patrols will be increased in affected neighborhoods, as time permits, during their regular routes.

There is currently one RO outage occurring in Daly City: 

RO 572 – John Daly Blvd. on the north, Park Plaza Dr. on the east, Southgate Ave. on the south and Lake Merced Blvd. on the west (the area surrounding Westlake Shopping Center).  See map here (PDF). At this time, there is a power delivery problem with PG&E's equipment. Public Works staff is working with PG&E to restore power to the street lights as soon as possible. 

Public Works staff appreciates the neighborhood’s understanding and patience while we continue to work with PG&E to restore power to the affected RO outage. For updated information over the next few weeks, please call Public Works Maintenance (650) 991-5559.

PACIFIC GAS & ELECTRIC (PG&E)

PG&E Series Circuit Street Light Outage: 1-877-704-8726

To report street light outages: https://www.pge.com/en_US/residential/customer-service/home-services/street-light-outages/report-multiple-light-outages/report-multiple-light-outages.page

CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)

To file a formal complaint: https://www.cpuc.ca.gov/consumer-support/file-a-complaint/filing-a-formal-complaint