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Daly City is served by five public school districts:
Additionally, Daly City is in the San Mateo Community College District and is in close proximity to San Francisco State University.
The current City of Daly City job openings is listed on the Human Resources page. Other employment opportunities in or near Daly City can be found at CalOpps - an interactive website linking employers and job seekers.
The City of Daly City provides water service to almost every property in Daly City. If you have a question about your utility account - which includes water and garbage - you may contact the City’s Utility Billing Division at 650-991-8082. Republic Services is the franchised hauler for both residential and commercial solid waste and recycling in Daly City. You can find more information about garbage and recycling collection guidelines and schedules online at the Republic Services website or by phone at 650-756-1130. Other helpful recycling tips and information is available at the Recycle Works website and Daly City’s Go Green page.
Yes, this program, which includes First Time Homebuyer Assistance and the City’s Housing Rehabilitation Program, is administered by the Housing and Community Development Division of the Economic and Community Development Department. The City does not own or manage rental housing and cannot directly place people in housing units. For information on available housing, see our Housing Resources page
Detailed instructions for appealing or paying for a parking citation are printed directly on the ticket. California Vehicle Code Section 40215 allows you to contest a parking citation, provided the citation was issued in error. View online instructions for contesting a parking citation.
Daly City Library has four branches; Serramonte Main Library, Westlake Branch, John Daly Branch, and Bayshore Branch. Information about the Daly City Library can be found at the Daly City Public Library Home Page.
Information about the Mayor and City Council can be found under the “Your Elected Officials” link. Other online information about City Departments is listed on the “City Services and Contact Directory” page.
No, marriage licenses, birth certificates, and other vital records for San Mateo County are processed by the San Mateo County Clerk-Recorder.
Please contact Daly City’s Abandoned Shopping Cart Retrieval reporting line at 650-991-5525. Leave a message with the information below in order to receive a response within 48 hours:
If after 72 hours you still notice the same shopping cart in the same location, please contact Daly City’s Department of Economic and Community Development at 650-991-8260.
The Americans with Disabilities Act is a civil rights law that mandates equal opportunity for individuals with disabilities. Passed by Congress in 1990, the law prohibits discrimination in employment, public services, public accommodations, and telecommunications.
The primary responsibility of public agencies with regard to the Americans with Disabilities Act (ADA) is to provide equal access to programs, services, and activities. The ADA requires State and Local Governments and Public Agencies to:
According to the California Building Code, as adopted by the City of Daly City, a permit is required to undertake any of the following actions regarding any building or structure in Daly City:
Examples of buildings, structures, or activities that require a permit include:
Even when permits are not required, there are very specific location and setback requirements. It is always a good idea to check with the Building Division and Planning Division first.
Plans are required for any new construction or when you add to, alter or repair existing structures. Structures include:
Many home maintenance projects (e.g., water heater, furnace and window replacement, re-roofing, and siding) which can be described on the permit application may be issued without plans. Replacing or adding a sink, toilet or bathroom vanity requires a plumbing permit.
By permitting and inspecting construction work, the Building Division assures the work is done correctly, in accordance with the code, and the health and life safety of Daly City citizens is protected.
Normally, you may apply in person at the Building Division located on the second floor of City Hall. Staff is available to assist you Monday through Friday, 8 am to 5 pm (Wednesdays from 9 am to 5 pm). Permits may be issued to the property owner or any contractor licensed by the state and in possession of a valid Daly City Business License.
To submit an application for new permits or resubmittals, email the Building Division the following:
For more information, please contact the Building Division by calling 650-991-8061 or email.
Depending on the nature of the work or improvements planned, a homeowner may obtain a homeowner-builder permit; per state law, a licensed contractor is required when the total labor and material cost of the proposed project is $500 or more.
Before an owner-builder permit may be issued, a Disclosures and Forms for Owner-Builders Applying for Construction Permit Form (PDF) is required to be completed and signed by the registered property owner. To assure the work is done safely and according to applicable building codes, staff will review the application with you and provide an opportunity to demonstrate your construction knowledge for your planned project.
Keep in mind, as an owner-builder, you assume full responsibility for all phases of your project and its integrity. You are also responsible for workers compensation insurance and payroll taxes for anyone you may hire to help.
For more information, email the Building Division or call 650-991-8061.
No! As important as it is to have your permit, it is equally important to make sure all your required inspections are made and your construction work is approved and finalized. You must schedule inspections at certain stages of the project and a final inspection after the work has been completed. The inspection process ensures your work, or your contractor’s work, is done safely and in accordance with current California building codes.
It is the responsibility of the person doing the work to call for, arrange access, and obtain a final inspection. To schedule an inspection, call 650 991-8061 before two working days before the desired date and have your permit number available.
Upon successful completion of a final inspection, the Building Inspector will sign your permit job card. The signed permit job card is your record of permitted work completion.
To initiate the process to create an accessory dwelling unit in a single-family dwelling, the owner will submit plans to the Building Division, complete a Building Permit Application (PDF) and pay plan review fees.
For more information on the requirements, view the basic Accessory Dwelling Unit Requirements (PDF). For residency verification questions, you may contact the Planning Division at 650-991-8033 to speak with a Planner.
Fences come under a “good neighbor” policy. The City does not require fences, nor are permits required to build fences as long as they do not exceed the six foot height limit. Ownership, building, or rebuilding is a matter of agreement between property owners. Should a neighbor not desire to help defray the cost or labor, the other owner can do the work on their own.
For more information, view our Fences and Retaining Walls (PDF) document.
Prior to sale of a house, a Residential Requirements Report (3R) (PDF) must be obtained from the City.
Upon the sale of a house, City ordinance requires the water heater, if located in the garage, to be raised 18 inches from the garage floor to the flame or from the element capable of generating a glow or spark. This work requires a permit.
Battery powered smoke detectors are required to be installed in each bedroom or sleeping area and in the hall leading to the bedrooms. This does not require a permit.
Homeowners, please make sure that your contractor has a permit and obtains the final inspection. Request to see the job card before they start work. The inspector will sign off on the final inspection upon successful completion of the project. All Daly City inspectors are Combination Inspectors. To serve the our residents better, all trades can be inspected and signed off by the same inspector during one visit to the site.
If your incident is an emergency, call 911. If non-emergency, call 650-991-8119.
No, if a crime took place outside of City of Daly City, please call the police department for that city.
If this took place on a state freeway, please call the Highway Patrol Office nearest you.
A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) was in.
The City Attorney is appointed by the City Council.
No. The City Attorney cannot provide legal advice to private citizens on personal legal matters. The following organizations may be helpful to citizens seeking legal assistance:
The Municipal Code may be viewed online or at the Office of the City Clerk at:333 - 90th StreetDaly City, CA 94015
Please contact the Code Enforcement Division at 650-991-8260 or at:333 - 90th StreetDaly City, CA 94015
Please contact the Department of Public Works at 650-991-8038 or use Daly City iHelp for issues related to:
The Office of the City Clerk maintains records of official City documents. You may contact their office at 650-991-8078.
The City has a standard claim form that can be used for your convenience. Completed forms must be filed with the Office of the City Clerk, located at: 333 - 90th StreetDaly City, CA 94015
Click here to view more information regarding claims.
You may print this form (PDF) or pick up a copy at the Office of the City Clerk. You may also call the Office of the City Clerk at 650-991-8078 to request a copy to be mailed to you.
Generally, a claim relating to death or injury to a person or to personal property should be filed within six months from the date of occurrence. For exceptions to this rule, please see California Government Code Section 911.2.
You must provide an itemized breakdown of how you computed the amount claimed. Attach copies of estimates, receipts, wage loss verification, photographs, and any other supporting documents.
The City will investigate your claim and a decision will usually be made to accept or reject the claim within 45 days from the date the claim is submitted, or longer, depending on the complexity. Notice of the decision shall be mailed to you at the address you provide on the claim form.
Please make a request to the appropriate department that maintains the records you are interested in reviewing. If you do not know which department maintains the records you are interested in reviewing, you may submit your request to the Office of the City Attorney.
View more information regarding public records.
The law defines "public record" broadly to include "any writing containing information relating to the conduct of the public’s business prepared, owned, used or retained by any state or local agency, regardless of the physical form and characteristics." California Government Code Section 6252(g). A document does not have to be in written form to be a public record. A public record may consist of any medium that contains information.
Every record made or received by the City is presumed to be a public record unless it is subject to an exemption. Exempt records are those that federal, state, or local law prohibits the City from disclosing or permits the City to decline to disclose. The custodian of records must either give you a copy of the requested record or provide you with a written justification of why the record is not public.
No. You may make an oral or written request. However, it is recommended that you put your request in writing so there is a clear record of your request. A written request that is clear and concise also helps to respond to your request in an efficient manner.
There is no specific form that must be used to request records, nor is there any language you must use in your request. However, you must provide a reasonable description of the desired records. To expedite the processing of your request, you should be as specific as possible.
Generally, the City must respond to a request to inspect or copy records within ten days. In "unusual circumstances," the City may extend its time to respond by an additional fourteen calendar days. The City will inform you in writing within the initial ten-day period if an extension is necessary to respond to your request.
"Unusual circumstances" permitting the extension are limited to the need to:
The department may charge you for the direct cost of duplication of copies of records. The department may charge you a higher fee if it prepares and posts an itemized cost analysis establishing that the per-page direct cost exceeds ten cents per page. Where you request a copy of a record in other than a paper format, the department may charge you for the cost of the medium on which the information is duplicated (e.g. a computer disc). In addition, a department may charge you for the postage of sending you the records.
No. You do not have to give the City a reason for reviewing the record. City employees, however, may ask questions relating to your request if it helps them respond to the request or direct you to another department that may have the records you seek.
Please contact the City official who denied your request to discuss the matter. If you still feel that the record you have requested is a public record and the City official disagrees, you may sue in court to enforce your right to inspect or receive copies of any public record pursuant to the Public Records Act. California Government Code Sections 6258 and 6259. If you prevail, you may be entitled to recover costs and reasonable attorneys’ fees. Alternatively, if the court finds the case to be frivolous, you may be liable to the City to recover its costs and reasonable attorneys’ fees.
Council meetings are held on the second and fourth Monday nights each month at 7 pm in the Daly City Council Chambers at;333 90th StreetDaly City, CA 94015
333 90th StreetDaly City, CA 94015
See the map.
You can write a letter to the Honorable City Council, City Hall, 333 90th Street, Daly City or call at 650-991-8008 or email the City Council. You may also write a letter to the City Council, c/o City Clerk, City Hall, 333 90th Street, Daly City or email the City Clerk.
You may speak to the Council at any City Council Meeting, under Public Appearances/Oral Communications.
Elections are held every two years on the first Tuesday after the first Monday in November of even-numbered years.
Go to the Official Election Site for the County of San Mateo or call 650-312-5222 for up-to-date information.
Visit the voter registration website. You can also obtain a voter registration form at the following address, at Public Libraries, or San Mateo County Offices:City Clerk’s OfficeCity Hall333 90th StreetSecond FloorDaly City, CA 94015
Claim forms are available at and received by the City Clerk’s Office. To obtain a form and instructions on filing a claim against Daly City, visit the City Attorney’s page.
You may submit the request by filling out the records request form online. Visit our forms section.
Visit the business license requirements page or email Business Licenses or call 650-991-8088
Please visit the City’s residential parking permit page for information and instruction on how to apply online.
Please visit the Utility Billing FAQs or call 650-991-8082
Please visit the Building Division page or call 650-991-8061.
Please report these and other issues on the City’s iHelp page. You can also contact the Street division at 650-991-8097.
Please contact the Department of Water and Wastewater at 650-991-8200.
Visit the police department’s page on fingerprinting for more information. Call 650-991-8119 to make an appointment.
View Police Report information.
Pay a citation. View more information on parking tickets and the appeal process.
Please visit the City’s Municipal Code online.
Visit the County’s website.
Please visit the San Mateo County Clerk’s page.
For information, you can reach the City Clerk’s office at 650-991-8078. Please visit the official U.S. Passport page or call 877-487-2778 (TDD: 888-874-7793) for forms and if you have an urgent need to travel.
To make an appointment, residents can visit the Project Baseline’s website.
Voter Registration Forms are available at the City Clerk’s Office and Post Office in Daly City. Libraries and the Department of Motor Vehicles. Ballots are now available in English, Spanish, and Chinese. You may register online with the California Secretary of State.
Visit the Election website or call the Registration and Elections division at 650-312-5222.
Often these audits will recommend changes in lighting and refrigeration with an average investment of $5,000 to 6,000. With the reduced energy costs, a business can experience a pay-back within 18 to 24 months. Some businesses may qualify for PG&E rebates and 0% financing ($5,000 to $100,000 payable over five years).
San Mateo County Energy Watch is a local government partnership between the City and County Association of Governments of San Mateo County (C/CAG) and Pacific Gas and Electric Company (PG&E) and is administered by PG&E through the California Public Utilities Commission.
Find out if you qualify for a free audit. Contact Adrian Almaguer at 650-599-1480 or email Adrian Almaguer.
PACE, or Property Assessed Clean Energy, is an affordable, long-term financing option for energy, water, and renewable energy upgrades to buildings and homes that you can repay on your property taxes over a time period of up to 20 years. And, this special assessment on your property tax bill remains with the property in the event of a sale. Property owners receive 100% financing of improvement costs and projects can be cash-flow positive from day one. No up-front cash investment is required.
Property Assessed Clean Energy (PACE) is available to both residential and commercial properties. Residential properties are detached single-family homes (condos are eligible under special conditions). Commercial properties include:
Currently, there is two approved property Assessed Clean Energy (PACE) providers in Daly City; CaliforniaFIRST and HERO. Please check back with us for updates on new PACE offerings.
Yes, you are encouraged to combine Property Assessed Clean Energy (PACE) with cash rebates! PACE is a great financing option for homeowners and multifamily property owners (5 plus units) interested in cash rebates and free technical assistance for energy upgrades through the Bay Area Regional Energy Network (BayREN). Single-family homeowners can use PACE to finance a home energy upgrade through Energy Upgrade California’s Home Upgrade program. Multifamily property owners can use PACE to finance energy upgrades through the Bay Area Multifamily Building Enhancement Program.
Improvements eligible for rebates include:
Email Stephen Stolte, Sustainability Coordinator, or 650-991-8126 for more information.
Daly City is a General Law City (authority is set forth in the California Government Code) governed by a council-manager form of government in which the five-member City Council appoints the City Manager. The City Manager oversees an Executive Leadership Team in the operation of eight departments employing approximately 475 staff with an annual estimated budget of $150 million.
The council-manager government is the system of local government that combines the strong political leadership of elected officials in the form of a council or other governing body, with the strong managerial experience of an appointed local government manager. All power and authority are concentrated in the elected council as a whole and the council hires a professionally trained nonpartisan manager to oversee the delivery of public services.
Daly City’s five-member council are elected at-large and serve as the community’s governing body. Rather than focus on administrative and operational details, the council focuses on:
The professional manager they hire is responsible for carrying out administrative responsibilities.
Mayors in council-manager communities are key political and policy leaders, and their specific duties, responsibilities, and authorities depend on the organization’s charter or code. In council-manager communities, typically the mayor is an equal voting member of the city council who presides at council meetings, represents the city in intergovernmental affairs, and facilitates communication and understanding between elected and appointed officials. For Daly City, the mayor is elected among the council members annually in December.
In a council-manager government, council members are the leaders and policymakers in the community. The manager is appointed by the council to prepare a budget, hire, terminate and supervise city staff, serve as the council’s chief advisor, and to carry out the council’s policies and priorities. Council members and citizens count on the manager to provide complete and objective information, pros and cons of alternatives, and long-term implications. If the manager is not responsive to the council’s direction, the council has the authority to terminate the manager at any time.
City managers formed a professional association, International City/Council Management Association (ICMA), in 1914 to help share expertise and experiences, hold members accountable to political neutrality and high ethical standards, and promote responsive, effective good government in our communities. To learn more about the contributions of city managers watch this short video and visit Life Well Run.
The Human Resources Department is located at:295 - 89th StreetSuite 105Daly City, CA 94015
Please be aware that there is free parking is available on Sullivan Avenue and 90th Street; otherwise, all street parking in front of our building is metered.
We are open from 8 am to 5 pm, Monday through Friday, except holidays.
For all job seeker inquiries, please refer to our Job Seeker Resources.
No, we are not the Social Security office. However, the nearest Social Security Office is located at:355 Gellert BoulevardDaly City, CA 94015
You can also visit the United States Social Security website.
No, we are not the Employment Development Department (EDD). If you need assistance with unemployment inquiries, you may contact the nearest EDD office located in San Francisco at 415-749-7503. You can also visit the Employment Development Department website.
No, we are not Human Services Agency. If you need assistance with Medi-Cal, Medicare, or CalFresh Electronic Benefits Transfer cards, you may visit the nearest Human Services Agency office located at:271 92nd StreetDaly City, CA 94015
You can contact their office 650-301-8440. You can also visit the Human Services Agency website.
The Human Resources Department updates the CalOpps website as soon as a position opens.
The City of Daly City only accepts applications for open positions. Please follow the selection process carefully on the job announcement, which can be obtained by visiting our Human Resources Department or downloading from our job opening website. To apply directly online, visit the CalOpps website.
No, the department does not keep applications on file. If you are interested in a position that is not currently open, complete and submit an interest card. You may do this online or call our office to obtain interest cards.
Our interest cards automatically expire after six months. Should the position open up within the six months the Human Resources Department will send you the application and job bulletin for the position.
Applications may be mailed or delivered to:Human Resources DepartmentCity of Daly City295 - 89th StreetSuite 105Daly City, CA 94015
Yes. Mailed applications must be postmarked no later than the final filing date.
No, you are required to submit a separate application for each position that you are applying for.
No. We suggest that you make copies of your application in case you wish to apply to future openings.
View directions (PDF) to our frequently used testing facilities.
You can check out up to 50 items at a time.
Notify the Library immediately. You are responsible for all materials checked out with your card. Once you report your card lost, no one will be able to use it to check out materials.
If you later find your card, you can have it reinstated by presenting the card along with your photo ID at the Library.
To replace a lost card, visit your local library with your photo ID.
Yes, you can place a hold on an item through the catalog. When it becomes available, it will be sent to the library of your choice at no charge.
You can return materials to any of the Peninsula Library System libraries. Book drops are available at all libraries so that you can return items after hours.
By accessing your Library Account through the catalog. You can also renew by phone by calling the automated 24-hour renewal line at 650-638-0399 or by calling one of our branches.
No, Library membership is free.
Visit one of the branches, complete an application and present photo identification and proof of current address. Children under the age of 18 must have a parent or guardian sign their application and present identification and proof of current address. Print the Library Card Application form in English (PDF), Spanish (PDF) or Chinese (PDF).
You may also submit your information online. You will need to visit the Library to present identification and proof of current address to receive your card.
Renewing your library card is easy. Bring photo ID and proof of your current home address to any public library in San Mateo County. Library staff will renew your card in just a few minutes.
You will be charged the full retail cost plus a $5 processing fee. You may also replace the item with a new or like-new copy. Ask a librarian if you need assistance with this process.
Reset your PIN on our online catalog.
Most materials are loaned for 21 days and may be renewed up to five times.
The Daly City Public Library is fine free. Accounts do not accrue daily overdue fines. Library materials not returned 30 days past the due date will incur a replacement charge on the library account. Other Peninsula Library System libraries may have different overdue fines which affect their materials even if they are checked out from and/or returned to the Daly City Public Library.
CDs and DVDs can be used on Library computers. They are read-only drives.
All of the libraries have WiFi.
All Library locations have public computers with Internet access and Microsoft Office applications. There is no fee. Printing is $0.15 per page in black and white and $0.40 per page in color.
All Daly City Public Libraries have a scanner.
Yes. Black and white copies are $0.15 per page.
The Library gratefully accepts monetary donations, or you can make your donation to the Daly City Public Library Associates, a non-profit organization supporting the library.
We also accept donations of materials which may be added to the library collections or sold to raise funds for the library. The Library accepts new or good condition books and media at all of our locations. Due to space constraints, we can accept only one box (equivalent to a bankers box) of materials at any one time.
All donations must be brought to the service desk during open hours to be given to a staff person. We cannot accept donations in the book returns or left inside or outside the library. For health and safety reasons, we cannot accept anything with mold, mildew, or dust.
The Library has a Materials by Mail Service for homebound residents. Download the Application for Homebound Services (PDF) or call the Serramonte Main Library at 650-991-8023 for more information.
You can call the Serramonte Main Library at 650-991-8023 and a librarian will assist you. You can also email the library.
An allegation will be accepted by:
Regardless of where the allegation is filed, the investigation is conducted by the Daly City Police Department’s Internal Affairs Unit.
An allegation is sustained by a preponderance of the evidence. Preponderance means proof that more likely than not the alleged conduct occurred.
According to the Peace Officer Bill of Rights Government Code Section 3304, allegations against police officers must be completed within one year of the received date. The Daly City Police Department has a policy of completing all cases within 300 days of the received date.
After the investigation is completed, the case is forwarded from the Internal Affairs Unit to the Chief of Police for audit and review. Once there is agreement that the case has been completed in a thorough, fair and objective manner, a disposition letter will be sent to the complainant.
The findings include:
No, state law prohibits the release of this information.
Contact the SPCA at 650-340-8200.
Contact San Mateo County Environmental Health and Safety at 650-363-4728.
An encroachment permit is required for any work performed in the public right-of-way. Some of the front yard behind a sidewalk may be in the public right-of-way. Call the Engineering Division at 650-991-8064 to check for property line information. You can find information for Standards and Specifications online. Examples of encroachments include, but are not restricted to the following:
The property owner or the contractor performing the work must:
Applications to install Wireless Communications Facilities must include the information required by the Wireless Communications Facilities Permit Submittal Checklist (PDF). Call 650-991-8064 for more information.
The Administration and Engineering Divisions are located at City Hall, 333 90th Street, Daly City, west of Highway 280 at the corner of Sullivan Avenue and 90th Street. Office hours are from 8 am to 5 pm.
The Maintenance Division is located at 501 Citrus Avenue, Daly City, east of Highway 280 at the Niantic Avenue cross street. Office hours are from 7 am to 3:30 pm, Monday through Friday.
The Street Division is located at 798 Niantic Avenue, Daly City, east of Highway 280 inside the Daly City Corporation Yard (entrance at Niantic Avenue and Citrus Avenue). Office hours are from 7 am to 3:30 pm.
You may check the Project Bidding Information page for Notices to Invite Bids on upcoming projects.
Call the Engineering Division at 650-991-8064.
A grading permit is required to grade, fill, excavate, store or dispose of soil and earth materials or to perform any other land-disturbing or land-filling activity which may cause erosion. All land-disturbing or land-filling activities or soil storage shall be undertaken in a manner designed to minimize surface runoff, erosion, and sedimentation and to safeguard life, limb, property, and public welfare. You can find information for Standards and Specifications online. A grading permit is not required if all the following criteria are met:
For information call 650-991-8064.
To report graffiti on private property, call Code Enforcement at 650-991-8260. Graffiti on City-owned buildings and playground equipment should be submitted as a "New Request" via iHelp using the "Graffiti Abatement / Public Structures" request type, or by calling the Maintenance Division at 650-991-8095.
Submit a "New Request" via iHelp using the "Graffiti Abatement / Public Structures" request type, or by calling the Maintenance Division at 650-991-8095.
Submit a "New Request" via iHelp using the "Debris / Litter" request type.
Submit a "New Request" via iHelp using the "City Tree / Park / Landscaping" request type.
During normal business hours, call the Parks Division at 650-991-8015 or submit a "New Request" via iHelp using the "City Tree / Park / Landscaping" request type.
Call the Department of Water Wastewater Resources at 650-991-8200. They may direct you to call your own plumber.
During normal business hours, call the Street Division at 650-991-8097.
During normal business hours, call the Street Division at 650-991-8097.
Submit a "New Request" via iHelp using the "Public Works General Request" request type or call the Street Division at 650-991-8097.
Maps of specific areas are available by contacting the Public Works Engineering Division by submitting a "New Request" via iHelp using the "Public Works General Request" request type or calling 650-991-8064.
Call the Department of Water and Wastewater Resources at 650-991-8208 or the 24-Hour support line at 650-991-8200.
The City owns approximately 3,310 street lights citywide. The High Voltage Regulated Output (RO) street light circuits account for 23% of the total inventory. The ROs most affected by the outages are the four located in Skyline, Palisades, Westlake, and St. Francis neighborhoods. This accounts for approximately 6% of the City’s entire street light system.
These street light systems have served these neighborhoods since the 1950s and 1960s. Periodic problems with these lights have existed for decades, especially in areas most affected by coastal fog. Street light failures have increased over the years as equipment has aged and replacement parts have become more difficult to obtain. Affected street lights typically stay off for a few days or sometimes much longer depending on the cause of the failure and how quickly PG&E or the City can respond.
No, the City has never turned street lights off to save money. In fact, only PG&E can turn Regulated Output (RO) lights off. While the City continues to face the challenges of increasing operational costs and little growth in revenues, the City does not have a practice of reducing expenses by implementing "rolling blackouts."
The street light outages can make residents feel less safe as there is a perception that malfunctions signal an opportunity for crime, impact business shopping hours, lead to the negative motorist, pedestrian, and bicyclist impacts, and overall decrease Daly City’s quality of life for residents.
Street light failures have increased over the years as equipment ages and replacement equipment and parts become more difficult to obtain. Outages are reported as often as four times per month in some neighborhoods and ten times per month citywide.
Street lights typically stay off for several days or up to a month or more depending on the cause of the failure and how quickly PG&E responds.
Daly City leadership is seeking to improve the quality of life for residents residing in areas with regular street light outages. Without street lights, children cannot play outside past sundown and residents face unsettling neighborhood walks that can make them feel uneasy or unsafe in their own homes.
Poorly lit shopping districts may see a decrease in revenue once the sun goes down. Shoppers and tourists are more likely to visit a well-lit area perceived as safe. Without shoppers, businesses that depend on walk-in traffic may suffer financially. In addition, residents who drive may face a trip back to their car in complete darkness.
Daly City, unfortunately, cannot fund the replacement and upgrades alone. Over the last decade, the City has struggled to keep up with increasing costs and inflation. For a city that is primarily residential and lacks a diverse economic base, the revenue received does not keep pace with the costs to provide services. When the Great Recession hit, the City cut staff positions and employees made concessions. Despite these efforts, the City continues to face financial challenges. If the City were to fully fund the upgrades through a "save and pay" model (no borrowing and cash only), the project would take approximately 20 to 30 years to acquire enough funding for replacement.
Street lights on the western side of Daly City are powered by high voltage PG&E transformers and switchgear. Recent experience indicates most street light failures (9 out of 10) are the result of failures in PG&E power supply equipment. Daly City cannot control the problem with PG&E equipment but can convert the Daly City street lights to lower voltage. Converting to a lower voltage would eliminate the high voltage PG&E transformers and switchgear which cause frequent outages. In addition, replacement of the regulated outputs ROs would be with the latest LED technology, which would lower energy costs and reduce greenhouse gas emissions.
It would take the City approximately 20 to 30 years to fund replacements to the malfunctioning parts of the system. Street light maintenance is funded through gas and sale tax; however, there is not enough tax revenue generated to fund all of the roadway, storm drain, and other capital needs simultaneously. Basically, the City has $2 to spend with $20 worth of needs.
In short, revenue is not keeping pace with the cost of inflation and other increasing operational costs (e.g., fuel, energy, health care, etc.). As the largest city in the County, with a limited residential tax base, funding direct services has in recent years received greater priority than funding capital investments. It continues to be a challenge for many cities in the state, including Daly City, to fund significant capital needs without increasing taxes.
One option is to do nothing. Doing nothing entails more street light outages and repairs based on PG&E’s availability and the City’s finances. A more permanent solution is to determine a financing plan that pays for street light circuit conversion to lower voltage and eliminate the High Voltage Regulatory Output (RO) equipment. One plan evaluated by the City is the creation of a special assessment district to fund these improvements and expedite a permanent solution. View more information on assessment districts (PDF).
An assessment district is a financing method advocated by property owners and used by public agencies to fund the construction of public improvements or maintenance of public improvements that directly benefit the properties, or parcels, located within the boundary of the district. View more information on the assessment district (PDF).
The replacement of one High Voltage Regulated Outputs (RO) street light circuit is estimated to cost approximately $500,000. The four ROs that fail the most are 256, 366, 406, and 460. The estimated cost to replace all four ROs is approximately $2 million. See the map of the ROs.
If an assessment district option is selected, each property owner pays a share of the cost of improvements over a period of years through their property tax bill. Assessment districts are property owner funded; homeowners and rental property owners directly benefit from the proposed maintenance or upgrade from the improvements. The costs per owner will depend upon the capital cost for the improvement, the size of the district, and in some cases, the size of a particular property. Since a number of affected neighborhoods would be included in an assessment district to handle the four most problematic Regulated Outputs (RO), fixed costs could be spread over more property owners which will result in lower costs per assessment.
An assessment district is typically financed with a bond. For example, if a 15-year bond is selected, the annual assessment per property owner could range between $75 to $150 per year depending on the size of the district, the size of the property, and the degree of City financial contribution. The assessment would sunset when the bond or debt is paid off.
The City will hire a licensed engineer to determine the accrual and final costs as required by law to determine the exact cost of the assessment per property owner, if and when property owners elect to pursue assessment district financing.
If an assessment district were established, the annual fee is collected through a property owner’s property tax bill. The assessment district would appear as a separate line item, similar to a school bond.
For a permanent solution, Daly City recommends residents consider forming an assessment district (PDF) with neighbors seeking to improve safety and the quality of life in their neighborhoods.
Watch this video on what causes street light outages.
Watch this video on why street lights are so difficult to repair.
Many California cities are facing budget constraints that limit the ability to pay outright for desperately needed infrastructure upgrades. Like school districts funding replacement or expansion of schools, a special tax assessment is used to fund capital needs and infrastructure. In these instances, cities turn to assessment districts to help finance projects that would otherwise go unfunded. View examples of cities that established assessment districts to pay for vital citizen needs:
Check the Street Cleaning Schedule.
No. The holidays observed are:
Christmas Eve and New Year’s Eve are half-day holidays. Please check the Street Cleaning Schedule for these half-day holidays.
Call the Engineering Division at 650-991-8064 during normal business hours. For non-emergencies, submit a "New Request" via iHelp using the "Traffic Signals / Signs / Striping" request type. To avoid electrical hazards, please do not touch or move a downed streetlight or traffic signal pole.
Submit a "New Request" via iHelp using the "Sidewalk Conditions" request type.
Submit a "New Request" via iHelp using the "Pavement Conditions / Potholes" request type.
Submit a "New Request" via iHelp using the "Police / Traffic Enforcement (Non-Emergency)" request type or call the Police Department - Abandoned Vehicle Line at 650-991-8103.
Call the Abandoned Shopping Cart Hotline at 650-991-5525.
Email Engineering a Traffic and Pedestrian Safety Request for Review Form (PDF) or contact the Engineering Division at 650-991-8064.
Email Engineering a Residential Disabled Parking Zone Request Application (PDF) or contact the Engineering Division at 650-991-8064. Please note that on-street parking in many neighborhoods is limited. The primary consideration is given to applicants who do not have driveways or garages.
Submit a "New Request" via iHelp using the "Traffic Signals / Signs / Striping" request type or call the Street Division at 650-991-8097.
Submit a "New Request" via iHelp using the "Public Works General Request" request type or call the Engineering Division at 650-991-8064.
Apply for an encroachment permit by emailing Engineering Division or by calling 650-991-8064. Encroachment permits are required for street and sidewalk obstructions, awnings over sidewalks, and any work within the City Right-of-Way.
View Grading Permits and Transportation and Hauling Permits.
A transportation permit is required for the operation of vehicles of size, load weight, or vehicle weight exceeding the maximum specified in the State of California Vehicle Code on certain City streets. A haul route permit is required to haul dirt or other materials on City streets. You can find information for Standards and Specifications online.
A red light running violation occurs when a motorist deliberately enters an intersection after the signal light has turned red. Motorists who are already in an intersection when the signal changes to red - while waiting to turn, for example - aren’t red light running and are not ticketed.
Fines for a Red Light Violation are $436. Drivers are reminded that an approach for a right turn that is regulated by a red light requires a complete stop. Specifics on this right of way condition can be located in the California Drivers License Handbook (PDF).
Yes. Trained officers review each citation before it is issued to ensure that the vehicle is in violation. Tickets are mailed to vehicle owners only in cases where it is clear the vehicle ran the red light and where the photographed driver’s gender matches that of the licensed owner or a licensed driver in their household.
You can call us at 650-991-8082 during office hours (Monday through Friday, 8:30 am to 4:00 pm) to sign up for water and garbage service. These two services come on one bill and are billed every other month to most residential customers.
We have recently updated our water and trash bill format. Please access a Helpful Guide (PDF) to explain the changes and learn how to most easily read your utility bill.
The City of Daly City is pleased to offer several options for paying your water and/or garbage bill:
Yes, we offer eBilling. Please register for an account on our Utility eBilling Website to opt for electronic billing
If you need your current balance, account number or due date, please call our office during business hours (Monday through Friday, 8 am to 5 pm) at 650-991-8082 or submit a request via email and we’ll respond within two business days.
Additionally, billing information such as balance can be viewed through our Utility eBilling website.
Your water bill is calculated based on the current rates and usage; for more information on current rates, view the 2024 - 2028 Water Rates (PDF). Many customers experience an increase in their water usage during the warm months due to caring for their lawn/garden. Also, toilet leaks lose a lot of water and may go undetected for a long time. Contact the office by phone at 650-991-8082 or by email for free leak check tablets.
Garbage rates are based on the number of carts and the size. Did you request an extra cart pick up? Did you change from a smaller size cart to a larger size? Find out more by viewing some helpful garbage rate documents:
It may be due to a necessary repair being made by the Department of Water and Wastewater Resources. Call 650-991-8200 to see when the service will be restored.
It may be that you are a new resident and need to sign up for service. Your water may also have been shut off if you did not pay your bill on time. Call the Utility Billing Office at 650-991-8082 and one of our staff members will be glad to assist you.
If your garbage was not picked up, you need to have extra service this week, or would like to schedule your free annual bulky goods collection, please contact Republic Services at 650-756-1130 or visit the Republic Services website.
For more information on the water of Daly City, such as water quality, water management plans, and more, visit the Water and Wastewater Resources Department page.
Your are able to sign up for automatic payments through our Utility eBilling website.
In addition, you may fill out the Direct Debit Authorization Form (PDF) and mail to:Utility Billing DivisionCity of Daly City333 90th StreetDaly City, CA 94015
Finally, you can also fill out the Direct Debit Authorization Form (PDF) and submit it to us by email. Continue to send payments until your statement indicates otherwise.
Yes. You will continue to receive a statement that will show the amount that will be deducted from your bank account.
You may cancel at anytime by notifying us in writing at:Utility Billing DivisionCity of Daly City333 90th StreetDaly City, CA 94015
Please give us ample time to process your request. For more information, contact us by email or by calling 650-991-8082.