Helpful Hotlines

2-1-1 Call Center

Residents with non-medical, non-emergency questions about coronavirus (COVID-19) can call 2-1-1 or text "coronavirus" or "covid19" to 211211 at any time, day or night. 2-1-1 is a confidential service available in 180 languages. Callers from landlines and mobile phones located within San Mateo County will be connected with a trained 2-1-1 service professional. If you are feeling sick or have medical questions, contact your doctor directly.

Price Gouging Hotline

You can report price gouging to the District Attorney Price Gouging Hotline at 650-363-4403. You can also submit an Price Gouging Incident Report available on the District Attorney website.

Price gouging, as defined in Penal Code section 396, is illegal after a proclamation or declaration of a state of emergency. Specifically, it is a crime to sell items such as consumer food items or goods, and emergency or medical supplies, during the state of emergency or local emergency for a price that is more than 10% greater than the price charged by the seller of those goods or services immediately before the proclamation or declaration of emergency. There is an exception if the price increase is because of additional costs imposed by the supplier of the goods or for additional costs for labor or materials.