Homeowner Resources

Fannie Mae & Freddie Mac Mortgages

The Federal Housing Finance Agency (FHFA) suspended foreclosures and evictions for borrowers with single-family home mortgages. So, if your mortgage is backed by Fannie Mae or Freddie Mac, you may be able to suspend or lower your payments for up to 12 months if you've lost income due to the COVID-19 pandemic. Any late payments would not be reported to credit agencies. 

For additional information, please visit or call:

Federal Housing Administration (FHA) Insured Mortgages

The Federal Housing Administration (FHA) has also announced a 60 day moratorium on foreclosures and evictions for holders of FHA-insured mortgages on single-family homes.

To learn more:

Department of Veteran Affairs (VA) Mortgages

Veterans who have questions regarding their VA home loans call, 877-827-3702, to speak with a Loan Technician. Veterans whose homes have ever been modified with VA Specially Adapted Housing grant funds, should also contact VA at 877-827-3702.

Other Mortgage Relief Resources

Wells Fargo, U.S. Bank, Citi and J.P. Morgan Chase have agreed to 90-day waiver of payments for those who have been impacted by COVID-19 and Bank of America is deferring mortgage payments on a monthly basis until the crisis is over. Additionally, nearly 200 state-chartered banks, credit unions, and servicers are offering mortgage relief options, including San Mateo Credit Union which is offering first mortgage forbearance of up to 6 months.

To see if your lender is offering mortgage relief, please review a list of participating financial institutions on the CA Department of Financial Protection and Innovation website, or contact your lender directly. 

Resource Links & Contacts

Important Note

It is important to note that while these mortgage payments will be suspended in some cases, this is not debt forgiveness. But rather, during this time when the crisis is occurring, mortgage borrowers will not have to immediately worry about making mortgage payments if they are under duress due to the COVID-19 pandemic.