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Utility Rate Assistance Program (URAP)
The Utility Rate Assistance Program (URAP) is a Daly City funded assistance program for water, sewer, and solid waste services. Eligibility is based on household income. Qualified applicants will receive the water rate prior to the 4% increase implemented on 07/01/2025.
Program Information
This program is offered on a first-come, first-serve basis. Key factors of the program are listed below.
- The program is offered based on fiscal year (July – June).
- Applicants may apply at any time throughout the year. However, applications are approved contingent on availability of funds.
- Applicants must reapply annually and if they move to another address in Daly City.
- Applicants must notify the City within thirty (30) days if applicant becomes ineligible for the program.
- Assistance is not transferable with property or application.
Do you Qualify?
- Applicant’s gross household income must not exceed San Mateo County’s 50% area median income limits. (Check Here Do you Qualify?)
- Applicant must receive a Daly City utility bill in the applicant’s name and show responsibility for payment of utility charges.
- Applicants must currently reside at the address to which assistance is being requested.
- Applicants must provide required proof of income documentation with the application.
- Applicants must be current on their utility account with no outstanding balance.
How To Submit Application
- Make copies of all documents showing proof of income (no originals).
- For your protection, please BLACK OUT or HIDE your Social Security and bank account numbers on ALL copies of documents.
- Apply Here
- Call (650) 991-8200 or e-mail dwwr@dalycity.org to request an application be mailed via USPS.
Additional Assistance Programs
For those seeking additional assistance, below are PG&E and other County assistance programs.
- PG&E CARE Program - https://www.pge.com/en/account/billing-and-assistance/financial-assistance/california-alternate-rates-for-energy-program.html
- Daly City Partnership - https://www.dcpartnership.org/
- CalWORKs - https://www.smcgov.org/hsa/calworks
- CalFresh - https://www.smcgov.org/hsa/calfresh
- General Assistance - https://www.smcgov.org/hsa/general-assistance
- Cash Assistance Program for Immigrants (CAPI) - https://www.smcgov.org/hsa/cash-assistance-program-immigrants
- Medi-Cal - https://www.smcgov.org/hsa/apply-medi-cal