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To
provide high quality potable water in sufficient quantity
to meet the health, safety and growth needs of the
City of Daly City, while insuring that all appropriate
health regulations are met.
To upgrade, improve and prolong the life of the water
main system infrastructure to ensure the utmost consistency
of service to the public while meeting all health
department requirements in delivering high-quality
drinking water to the citizens of Daly City.
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Consumer Confidence Reports (Formerly called Water Quality
Reports) |
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2008 |
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2007 |
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2006 |
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2005 |
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2004 |
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2000 |
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1999
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How the water
gets to you, a brief explanation |
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Below
is a copy of the D.W.W.R. shutdown
notice. These are placed on your door prior to
the water being shut off in your area for repairs.
You will note that there are two kinds of shutdowns
that we perform:
Scheduled Shutdown.
When we plan a job that will require us to shut the
water off to make a repair or improvement to the water
system, we will notify you at least 48 hours in advance
of the water being turned off. This allows you time
to adjust your lifestyle for the period that you will
be without water.
Emergency Shutdown.
This type of shutdown occurs when there is an unscheduled
water leak. This may be a hydrant that has been knocked
down by a vehicle or a broken water pipe in the street,
to name just a few examples. When these leaks are
reported, our crews respond as quickly as possible
to shut the water off and make the necessary repairs.
The water needs to be shut off as soon as possible
to reduce any chance of personal injury and property
damage. You can be assured that the crews are working
as efficiently as possible to restore your water service
in a safe and timely fashion. |
| City
of Daly City
Department of Water and Wastewater Resources
153 Lake Merced Blvd.
Daly City, CA 94015
(650) 991-8200
24 hour service |
| NOTICE
TO CUSTOMERS
EMERGENCY SHUTDOWN
On
__________ at __________, we will be turning
off the water to your area in order to make
an emergency repair to the water pipes. We
apologize for any inconvenience this may cause
you. We expect the water to be turned back
on __________.
SCHEDULED
SHUTDOWN
On__________
from __________ to __________, we will be
turning off the water to your area in order
to make necessary improvements to the water
pipes supplying your neighborhood.
If
you have to leave your house after the water
has been turned off, please make sure that
all your faucets and fixtures are off to
prevent the danger of flooding when the water
is turned on.
After
the water is turned on, you may notice some
discoloration in your water. This is normal
and not unhealthy. Please let your cold water
run for several minutes until it runs clear. |
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TO OUR WATER CUSTOMERS
Water supply improvements are being made in
your neighborhood. This will involve the Water
Department opening fire hydrants and flushing
the water mains. This is a necessary procedure
to insure good quality drinking water for our
customers.
The water main flushing will take approximately
1 hour to complete, during this time the water
crew will be closing valves and opening hydrants
to flush any sediment from the water mains.
You will notice water running down the street
during this time, it is normal and is not a
cause for alarm.
The water main flushing will be done on the
below date:
During the time of the flushing, we are advising
our customers to not use any water. If any water
fixtures are opened during the flushing time
schedule, there is a chance of dirty water entering
into the water pipes of your house. If you experience
any discoloration in your water afterwards,
please let your cold water run in the bathtub
for several minutes until it runs clear. The
discoloration is from sediment and is normal
and not unhealthy.
Thank you for your cooperation!
| City
of Daly City
Water and Wastewater Resources Department
(650) 991-8200 |
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Please
take into consideration any utility connections that
are on your property when you are doing any landscape
work. These may include the meter box, fire hydrant,
or sample station. Our field crews need access to
these items in order to read the water meters, service
the fire hydrants (the Fire Department needs access
to the fire hydrants as well in case of an emergency)
and take water samples from the sample stations. Please
keep an unobstructed pathway to and around our utilities.
If you are planning to concrete an area where one
of our utility connections resides, please call us
in advance. We will provide a new box if necessary,
and possibly upgrade the utility connection if warranted.
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If
you need to have your water turned off for any reason,
please call Water and Wastewater Resources at (650)
991-8200, 24 Hours a day. Do not attempt to turn off
the meter yourself. You may cause a leak or break
the service which would result in you being liable
for the cost of the repair. |
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To
insure the quality of your drinking water, the Department
of Water and Wastewater Resources has been installing
water sample stations throughout the city of Daly
City.
Most noticeable are the above
ground stations. These resemble little green
phone booths. They stand about 2' tall and are instrumental
in aiding our staff in collecting water samples to
be tested to insure safe drinking water for our customers.
At present count, there are 32 sample "sites" in place.
In addition, there are 2 back up sample stations required
for each of the 32 above ground
stations. These are currently being installed
and we hope to have this completed by March 2000.
The back up sample station differs in style from its
above ground brethren. These sample stations are installed
below ground, in a sealed meter box. The boxes contain
both the sample station and a remotely read water
meter. Being that the box is sealed eliminates the
possibility of dirt or other debris from filling up
the box. |
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Before
the D.W.W.R. performs any job, we are required by
law to contact the Underground Service Alert organization.
This organization notifies all utility companies,
like P.G.&E., A.T.& T., Pac Bell, local government
agencies of our intent to work in a certain area.
They respond to the location of the work site and
mark on the ground with spray paint the locations
of their utility. Each utility has its own color code
identifier:
Red-
Electric
Orange-
Communications / Cable
Green-
Sewer/ Storm Drain
Yellow-
Gas/ Oil/ Steam/ Chemical
Blue-
Water
White- Proposed Excavation
Before you do any digging on your property, it may
be wise to call U.S.A. at least 2 days before you
dig. Their phone number is 1-800-227-2600. All local
utility companies will respond to locate and mark
where their utility is. This will allow you to safely
dig without damaging any underground pipe or cable
that you may not have been aware was on your property.
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