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To
provide high quality potable water in sufficient
quantity to meet the health, safety and growth
needs of the City of Daly City, while insuring
that all appropriate health regulations are
met.
To upgrade, improve and prolong the life of
the water main system infrastructure to ensure
the utmost consistency of service to the public
while meeting all health department requirements
in delivering high-quality drinking water
to the citizens of Daly City.
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Consumer Confidence Reports (Formerly called
Water Quality Reports) |
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1995
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1999
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How
the water gets to you, a brief explanation |
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Below
is a copy of the D.W.W.R.
shutdown notice. These are placed on your
door prior to the water being shut off in
your area for repairs. You will note that
there are two kinds of shutdowns that we perform:
Scheduled Shutdown.
When we plan a job that will require us to
shut the water off to make a repair or improvement
to the water system, we will notify you at
least 48 hours in advance of the water being
turned off. This allows you time to adjust
your lifestyle for the period that you will
be without water.
Emergency Shutdown.
This type of shutdown occurs when there is
an unscheduled water leak. This may be a hydrant
that has been knocked down by a vehicle or
a broken water pipe in the street, to name
just a few examples. When these leaks are
reported, our crews respond as quickly as
possible to shut the water off and make the
necessary repairs. The water needs to be shut
off as soon as possible to reduce any chance
of personal injury and property damage. You
can be assured that the crews are working
as efficiently as possible to restore your
water service in a safe and timely fashion.
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| City
of Daly City
Department of Water and Wastewater
Resources
153 Lake Merced Blvd.
Daly City, CA 94015
(650) 991-8200
24 hour service |
| NOTICE
TO CUSTOMERS
EMERGENCY SHUTDOWN
On
__________ at __________, we will
be turning off the water to your area
in order to make an emergency repair
to the water pipes. We apologize for
any inconvenience this may cause you.
We expect the water to be turned back
on __________.
SCHEDULED
SHUTDOWN
On__________
from __________ to __________, we
will be turning off the water to your
area in order to make necessary improvements
to the water pipes supplying your
neighborhood.
If
you have to leave your house after
the water has been turned off, please
make sure that all your faucets
and fixtures are off to prevent the
danger of flooding when the water
is turned on.
After
the water is turned on, you may notice
some discoloration in your water.
This is normal and not unhealthy.
Please let your cold water run for
several minutes until it runs clear. |
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TO OUR WATER CUSTOMERS
Water supply improvements are being
made in your neighborhood. This will
involve the Water Department opening
fire hydrants and flushing the water
mains. This is a necessary procedure
to insure good quality drinking water
for our customers.
The water main flushing will take approximately
1 hour to complete, during this time
the water crew will be closing valves
and opening hydrants to flush any sediment
from the water mains. You will notice
water running down the street during
this time, it is normal and is not a
cause for alarm.
The water main flushing will be done
on the below date:
During the time of the flushing, we
are advising our customers to not use
any water. If any water fixtures are
opened during the flushing time schedule,
there is a chance of dirty water entering
into the water pipes of your house.
If you experience any discoloration
in your water afterwards, please let
your cold water run in the bathtub for
several minutes until it runs clear.
The discoloration is from sediment and
is normal and not unhealthy.
Thank you for your cooperation!
| City
of Daly City
Water and Wastewater Resources
Department
(650) 991-8200 |
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Please
take into consideration any utility connections
that are on your property when you are doing
any landscape work. These may include the
meter box, fire hydrant, or sample station.
Our field crews need access to these items
in order to read the water meters, service
the fire hydrants (the Fire Department needs
access to the fire hydrants as well in case
of an emergency) and take water samples from
the sample stations. Please keep an unobstructed
pathway to and around our utilities. If you
are planning to concrete an area where one
of our utility connections resides, please
call us in advance. We will provide a new
box if necessary, and possibly upgrade the
utility connection if warranted. |
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If
you need to have your water turned off for
any reason, please call Water and Wastewater
Resources at (650) 991-8200, 24 Hours a day.
Do not attempt to turn off the meter yourself.
You may cause a leak or break the service
which would result in you being liable for
the cost of the repair. |
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To
insure the quality of your drinking water,
the Department of Water and Wastewater Resources
has been installing water sample stations
throughout the city of Daly City.
Most noticeable are the above
ground stations. These resemble little
green phone booths. They stand about 2' tall
and are instrumental in aiding our staff in
collecting water samples to be tested to insure
safe drinking water for our customers. At
present count, there are 32 sample "sites"
in place.
In addition, there are 2 back up sample stations
required for each of the 32 above
ground stations. These are currently
being installed and we hope to have this completed
by March 2000.
The back up sample station differs in style
from its above ground brethren. These sample
stations are installed below ground, in a
sealed meter box. The boxes contain both the
sample station and a remotely read water meter.
Being that the box is sealed eliminates the
possibility of dirt or other debris from filling
up the box. |
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Before
the D.W.W.R. performs any job, we are required
by law to contact the Underground Service
Alert organization. This organization notifies
all utility companies, like P.G.&E., A.T.&
T., Pac Bell, local government agencies of
our intent to work in a certain area. They
respond to the location of the work site and
mark on the ground with spray paint the locations
of their utility. Each utility has its own
color code identifier:
Red-
Electric
Orange-
Communications / Cable
Green-
Sewer/ Storm Drain
Yellow-
Gas/ Oil/ Steam/ Chemical
Blue-
Water
White- Proposed
Excavation
Before you do any digging on your property,
it may be wise to call U.S.A. at least 2 days
before you dig. Their phone number is 1-800-227-2600.
All local utility companies will respond to
locate and mark where their utility is. This
will allow you to safely dig without damaging
any underground pipe or cable that you may
not have been aware was on your property.
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