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Consumer Confidence Report of Water Quality

Consumer Confidence Report of Water Quality

 

 

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2000 Consumer Confidence Report Of
Water Quality

The City of Daly City is pleased to present to you, our customers, the 2000 Consumer Confidence Report (CCR). We want you to know about the City's water supply; where it comes from, how it is handled to insure your health and safety, upcoming changes to the system and the results of ongoing water quality monitoring.

Top Quality Water Resource

Your drinking water is top quality and, through a rigorous monitoring program, it has been found to meet the maximum contaminant levels (MCLs) as mandated by the State Department of Health Services (DHS) and EPA standards. The water delivered to your home, business or school is safe and of high quality. Only under rare circumstances specifically involving persons with identified health concerns, such as being on dialysis or having significantly compromised immune systems, is there a need for specially treated, filtered or prepared water. There is more technical information regarding our monitoring and water quality results later in this report.

Contacts for your Questions
How the Public can be Involved
Where Your Water Comes From
Nitrate
Distribution System Excess Total Coliform
Important Definitions
How Do We Know our Water is Safe?
Other Health Related Information
Lead and Copper
Fluoridation and Chloramination
Water Wells, Reservoirs and Pump Stations
If English is Not Your Primary Language

Phone

Contacts for your Questions
If you have any questions regarding your water bill, water quality, or this report, please use the following numbers to get answers to your inquiries.

To answer any questions concerning your bill, starting or stopping service contact Utility Billing, at (650) 991-8082.

To report a leak or other problems (24 hours a day), get water quality information or other technical data, or to ask any water related questions, please call the Water and Wastewater Resources Department at (650) 991-8200.

The main contact person for water quality information issues, or anything specifically related to this report, is Patrick Sweetland, Director of the Department of Water and Wastewater Resources at (650) 991-8200.

How the Public can be Involved

Meetings of the City Council of the City of Daly City begin at 7:00 pm on the second and fourth Monday of each month and are open to the public. Meetings are held in the City Council Chamber located on the second floor of the Daly City Civic Center, 333-90th Street.

We welcome your comments and suggestions on how to improve our water system or methods to better preserve our resources. Contact Patrick Sweetland, of the Department of Water and Wastewater Resources, for information regarding future public meetings, to voice concerns regarding service or delivery of your water. Important consumer information is also available on Daly City's web page at www.dalycity.org

Where Your Water Comes From

The Daly City water system is supplied about equally from two sources, the San Francisco Water Department and local Daly City wells. San Francisco is supplied exclusively by their surface water system which is mostly reliant on the Hetch Hetchy Watershed, and to a lesser degree local reservoirs.

Hetch Hetchy Watershed

The Hetch Hetchy watershed is a 459 square mile area located in Yosemite National Park at the headwaters of the Tuolumne River. It provides approximately 80 percent of the San Francisco Water System (SFPUC) supply. The Hetch Hetchy system captures water inflows from the watershed in the Hetch Hetchy Reservoir. This reservoir, the primary source for the system, is filled by spring snowmelt, runoff and the Tuolumne River. Water in the Hetch Hetchy Reservoir is treated but not filtered because it is of such high quality.

Alameda and Peninsula Watersheds

The Alameda and Peninsula watersheds provide the remaining 20 percent of the SFPUC water system. The Alameda watershed is located in the East Bay, and represents about 10 percent of the total water supply, with water captured and stored in two reservoirs: Calaveras and San Antonio. The Peninsula watershed, representing the remaining ten percent of the SFPUC supply, captures runoff in four reservoirs, Crystal Springs, San Andreas and the smaller Pilarcitos and Stone Dam reservoirs.

The six reservoirs in the Alameda and Peninsula watersheds capture rain, local runoff and some also store Hetch Hetchy water for use by the SFPUC. Water from the Hetch Hetchy Reservoir that is stored locally is treated and filtered, as is any local water source. The SFPUC's water has been fluoridated for nearly fifty years.

SFPUC Completes Watershed Sanitary Survey Updates Water

Water systems with surface water sources are required to prepare new sanitary surveys every five years. Unfiltered sources have updates completed on an annual basis. These surveys describe the watersheds and water supply system, identify potential sources of contamination in the water

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Daly City's Wells (Groundwater)  
Well

The SFPUC supply is made up from surface water reservoirs. The term "surface water" refers to water that is collected at ground level. Wells comprise what is termed "groundwater" or, water that is stored below the earth's surface. About half of the water served by the Daly City Water System is from local wells. There were six wells in active service during 2000.

During the year 2000, Daly City began a source water assessment of its
local groundwater sources. Groundwater in many ways is a much more protected source than surface water. We draw water from an average depth of 300 feet below ground from a large aquifer known as the Westside Basin that serves a large portion of the northern San Mateo Peninsula and extends north to Golden Gate Park in San Francisco. Because of its protected environment and the consistency of our monitoring results, our well water is only required to have a disinfectant added to it prior to being served in our system. The disinfectant used is sodium hypochlorite, a concentrated liquid bleach solution. It is much safer to store and use than the pressurized containers of pure chlorine which were used for many years. This type of disinfectant is much safer for you and the City's staff, who operate and maintain the system. It should be noted that the City's wells are checked regularly for bacteriological levels and the un-chlorinated/untreated well water is consistently determined to have a rating of "non-detect" for any coliform organisms. Daly City well water is blended with San Francisco water and then distributed throughout the community.

Results from July 2000 nitrate testing showed detected amounts of nitrate in excess of the MCL of 45 mg/L (ppm) at Wells #4 (61.0 mg/L) and A Street (53.5). Nitrate is one of the major anions in natural water, but concentrations can be greatly elevated due to leaching of nitrogen from fertilizers. Subsequent testing at A Street and Well #4, located on 'A' Street east of Reiner Street and at 799 Southgate Avenue, respectively, showed a decreased concentration of nitrate under the MCL.
While there are no significant health effects of nitrate levels in your tap water due to blending, the following information statement is required because of the elevated findings in the well water and is not an indicator or statement of the quality of water distributed to you.

Nitrate: Nitrate in drinking water at levels above 45 mg/L is a health risk for infants of less than six months of age. High nitrate levels in drinking water can interfere with the capacity of an infant's blood to carry oxygen, resulting in a serious illness; symptoms include shortness of breath and blueness of the skin. High nitrate levels may also affect the ability of the blood to carry oxygen in other individuals, such as pregnant women and those with certain specific enzyme deficiencies. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity.

Distribution System Excess Total Coliform - May 2000

Daly City maintains 35 sampling sites throughout the community that are tested weekly for microbiological contaminants. In May 2000, Daly City exceeded its 5% maximum contaminant level for monthly positive samples of total coliform. The May 2000 results showed 6.5% of the samples (10 out of 153) tested positive for total coliform. Six of the ten positive samples involved a single source area, Penhurst Court. A routine sample and two repeat samples tested positive for total coliform.

Coliforms are bacteria that are naturally present in the environment and are used as an indicator that other, potentially harmful, bacteria may be present. Coliforms were found in more samples than allowed and this was a warning of potential problems. However, neither fecal coliform nor e. coli, organisms more indicative of disease causing organisms, were detected in any of the samples taken.

As a result, Daly City published a public notice of the event in June, followed by a mailed notice to all water customers in August. In addition, a booster pump was installed at Reservoir 5B to increase disinfection residual within the area to lessen the chances of additional positive sample results.

To date, there have been no further instances of excess levels of coliform or any adverse effects noted.

Important Definitions for Understanding This Water Quality Report

Public Health Goal (PHG): The level of a contaminant in drinking water for which there is no known or expected associated health risk. PHG's are non-enforceable targets set by the California Environmental Protection Agency (Cal EPA).

Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water for which there is no known or expected health risk. MCLG's are set by the U.S. Environmental Protection Agency (U.S. EPA).

Maximum Contaminant Level (MCL): The highest level of a contaminant that is allowed in drinking water. Primary MCL's are set as close to the PHG's and MCLG's as is economically and technically feasible. Secondary MCL's are set to protect odor, taste and appearance of drinking water.

Primary Drinking Water Standard: MCL's for contaminants that affect health along with their monitoring and reporting requirements and water treatment requirements.

Variances and Exemptions: State or EPA permission not to meet an MCL or a treatment technique under certain conditions. Daly City and the SFPUC have no variance or exemption for MCL's.

Treatment Technique: A required process intended to reduce the level of a contaminant in drinking water.

Regulatory Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.

Waiver: Permission from the State Department of Health Services (DHS) to decrease the frequency for a particular contaminant. This decision is based on previous monitoring indicating a firm belief that the contaminant does not exist in the system. Waivers are for defined periods of time and require an application for extension.

How Drinking Water Sources Become Polluted.

The sources of drinking water (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and in some cases even radioactive material. Surface waters in particular can be susceptible to substances resulting from the presence of animals or human activity. Contaminants that may be present in source waters include:

Microbial Contaminants such as viruses and bacteria that may come from septic systems, agricultural livestock operations and wildlife.

Inorganic Contaminants such as salts and minerals which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.

Organic Chemical Contaminants including synthetic and volatile organics which are by-products of industrial processes and petroleum production and can also come from septic systems, urban stormwater runoff, agricultural chemicals such as chemical fertilizers and gas stations.

MTBE, a gasoline additive, has become a recent water quality concern. This organic contaminant has rapidly been made a primary contaminant by DHS and is regularly monitored. All test results for MTBE in the City's wells and distribution system have been rated "non-detect".

Radioactive Contaminants which can be naturally occurring, or the result of oil and gas production and mining activities.

Pesticides and Herbicides may come from a variety of sources such as agriculture, urban stormwater runoff and residential uses.

Unregulated Contaminant Monitoring Helps the U.S. EPA and the California Department of Health Services (DHS) to determine where certain contaminants occur and whether the contaminants need to be regulated. During 2000, the SFPUC monitored for twelve unregulated contaminants including MTBE, perchlorate, herbicides, and pesticides. These contaminants were not detected in any of Daly City's or SFPUC's supplies.

How Do We Know Our Water is Safe?

In order to insure that tap water is safe to drink, the U.S. EPA and the California Department of Health Services (Department) prescribe regulations, which limit the amount of certain contaminants in water provided by public water systems. Department regulations also establish limits for contaminants in bottled water that must provide the same protection for public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk.

For more information about contaminants and potential health effects, call the U.S. EPA's Safe Drinking Water Hotline at
1-800-426-4791.

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/Centers for Disease Control guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791) or on the U.S. EPA's website www.epa.gov/safewater/hfacts.html.

Source Protection is the primary barrier to water pollution. A contaminant that does not get into the water source does not need to be removed. SFPUC maintains a comprehensive watershed control and management program to protect source water. The water from Hetch Hetchy Reservoir in Yosemite National Park is so well protected that the Hetch Hetchy water supply is one of only six major water supplies in the country that is exempt
from filtration. SFPUC controls activities on the watershed lands around their east bay reservoirs, limiting activities to those compatible with maximum protection of the water quality.

Daly City, through proper design, construction, operation, maintenance and source control monitoring, achieves the same high level of source protection at the six active wells. The quality of the water supplied by local wells is high enough so as to not require further treatment other than disinfection for your protection. The City is committed to providing the highest quality, safe water from its system to our customers.

Water Treatment is the next protective barrier. Water from the remote Hetch Hetchy reservoir and our wells is unfiltered because it meets all state and federal requirements without filtration. Water from the other Bay Area watersheds near populated areas is filtered to meet standards for clarity. All of our water is disinfected with either chlorine or sodium hypochlorite (concentrated bleach) to meet state and federal quality standards.

Effective Operation & Maintenance of the distribution system assures that the water maintains its quality as it travels through the system to your tap. Minimal chlorine residual is maintained in the distribution system to prevent any regrowth of organisms during storage and transmission of the water as it travels to you. Active flushing of water mains and rotation of stored water supplies also keeps the water fresh and limits growth of organisms. Daly City conducts continuous water quality monitoring and testing to assure your drinking water is safe and healthy. Daly City, working with the San Mateo County Health Dept., maintains an active cross-connection control program to prevent the intrusion of potentially harmful materials into the drinking water system. Cross-connection control is done by isolating hazards (boilers, cooling towers, fire sprinklers, etc.) from the drinking water supply by requiring and overseeing the installation of approved backflow prevention devices, which are annually inspected and certified by trained staff to insure their continued effectiveness.

Other Health Related Information

Chromium 6
During the past year, the compound Chromium 6 (Hexavalent Chromium) has come into the public eye as a result of the popular motion picture Erin Brockavich. That movie focused on a Southern California community water system contaminated with extremely high amounts of this substance as a result of illegal industrial waste dumping. California's Department of Health Services (DHS) conducted increased studies of this substance and discovered new information. For years it was believed that amounts of Chromium 6, as modeled within a water body, comprised only a small fraction of the total Chromium found. DHS discovered that several water supplies tested in California had amounts of Chromium 6 that comprised a higher fraction of the total Chromium than originally believed under the established model. Groundwater supplies are more prone to this since Chromium compounds are naturally occurring minerals that exist in rock structures and can go into solution because of the contact between the aquifer and the rock formation of the well. Daly City's supply was one of those sampled by DHS found to have Chromium 6 in amounts half or better of the total Chromium detected. It must be stressed that the total Chromium found (13.4 to 29.6 parts per
billion) is well below the established maximum contaminant level of 50 parts per billion and does not pose any health impacts or concerns. DHS has asked the California Environmental Protection Agency to establish a specific Public Health Goal (PHG) for Chromium 6 that does not pose a significant human health risk. Establishment of a PHG would be the first step toward development by DHS of a state drinking water standard specifically for Chromium 6 - the first Chromium 6 drinking water standard in the nation.

Cryptosporidium and Giardia
Cryptosporidium, a parasitic microbe found in most surface water supplies, can pose a potential health threat. If swallowed, it may produce cryptosporidiosis, with symptoms of diarrhea, stomach cramps, upset stomach, and slight fever. Some people are more vulnerable to Cryptosporidium than others and should seek advice about types of drinking water from their health care providers.

The SFPUC tests for Cryptosporidium in both source and treated water supplies at least quarterly. The SFPUC occasionally (about 19 percent of the time) detects low levels of Cryptosporidium in the Hetch Hetchy, East Bay, and San Francisco Peninsula source (untreated) waters at an overall average level of 37 Cryptosporidium/100 liters of water.

Giardia, a parasitic microbe found in most surface water supplies, can pose a potential health threat. If swallowed, it can produce the same symptoms as does Cryptosporidium. The SFPUC tests for Giardia in both source and treated water at least quarterly. The SFPUC occasionally (about 23 percent of the time) detects low levels of Giardia in the Hetch Hetchy, East Bay, and San Francisco Peninsula source (untreated) waters at an overall average level of 12 Giardia/100 liters of water.

Drinking water, including bottled water, may reasonably be expected to contain at least minute amounts of some contaminants including Cryptosporidium and Giardia. The presence of small amounts of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency's Safe Drinking Water Hotline (800)-426-4791.

Please note that Cryptosporidium and Giardia are associated with surface water supplies and are not commonly detected in groundwater. Daly City's wells in previous years have never had a detected level of either of these microbes.

Lead and Copper. Lead in amounts in excess of established action levels in drinking water can cause delayed physical and/or mental development in infants and attention span and learning deficits in children. In adults it can cause kidney problems and possible high blood pressure.
Because of these concerns the EPA mandated in 1993 that lead and copper monitoring be conducted by all large water systems. Daly City completed the required monitoring and corrosion study in 1994. The results of the study were well under any action levels and met all quality standards. In 1998, under advisement from the EPA, DHS required local water systems to complete their studies. A joint effort was organized by the SFPUC for collection and analysis of samples by the member agencies. Since Daly City had previously conducted the study an agreement was reached with DHS to do a special water quality study to determine the aggressiveness (corrosivity) of our well water and determine ways to meet the requirements for corrosion control in our water system. The study was completed in September 1999. Lead and copper are prevalent materials used in fixtures and pipes. There was a time in the past when pipes themselves were made of lead. Lead and copper can be dissolved through contact with water. The rate or amount of material that can be put into solution is based on the corrosivity or aggressiveness of the water. The goal of the EPA program is to find the best way(s) to optimize water systems to lower the aggressiveness of the water in that system.
The results of the second Daly City study indicated that the well water offered a buffering effect which lowered corrosivity of the water and that blending of SFPUC water with local well water actually lowered the corrosivity of the SFPUC water to optimum levels.

Water
Future Changes

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Fluoridation. SFPUC has fluoridated their treated water for almost 50 years. Depending on your location in Daly City, you may receive only SFPUC supplied water and have the optimum level of fluoride content which is only 1 mg/L (parts per million). In other areas receiving blended well and SFPUC water, since we do not fluoridate our well water, you may be receiving water with fluoride levels as low as 0.3 mg/L. Over the next year, Daly City is anticipating adding systems to fluoridate the well water blended at the City's three pump stations.

Chloramination. One of the current goals of the EPA and DHS is to lower disinfection byproducts in drinking water. These are organic compounds formed by the breakdown of chlorine as it oxidizes microbial material and breaks down. To reduce the level of these compounds, a small amount of ammonia can be added which forms Chloramines. These chloramines optimize the effect of the chlorine by allowing it to exist longer in the water and break down less than chlorine alone. The SFPUC is making the switch within the next few years. The anticipated date for this conversion is the summer of 2003. At that time Daly City will make the same modification to the local system to maintain a uniform disinfection process between the SFPUC water and our blended well water.

There will be some changes necessary for aquarium owners, as chloramines are toxic to fish. Aquarium owners will need to fully de-chlorinate tank make-up water. Also, people on dialysis or with other specific health needs may need to alter water use when the change to chloramination takes place. There will be public notices with the necessary information distributed preceding the actual change. And the City will work with the Medical Community to fully inform those residents at risk to adverse effects prior to the change. This information will be sent out in a timely manner, allowing you ample time to make any changes if you are one of the few customers that will be affected by the change. Switching to chloramines has been very successful across the country and the positive benefits far exceed the known potential problems.


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CITY OF DALY CITY
WATER WELLS, RESERVOIRS AND PUMP STATIONS


WELLS  
'A' Street Well 'A' Street east of Reiner Street
Jefferson Well 2203 Junipero Serra Blvd.
Vale Street Well 200 Station Avenue
Westlake Well #1 295 Coronado Avenue
Well #4 380 - 90th Street
Well #10 2129 Junipero Serra Boulevard
   
RESERVOIRS  
Reservoir #1 400 Pointe Pacific Drive
Reservoir #2 600 Pointe Pacific Drive
Reservoir #2B 57 Alta Vista Way
Reservoir #3 300 Thiers Street
Reservoir #4 799 Southgate Avenue
Reservoir #5 515 Westmoor Avenue
Reservoir #5B 65 Margate Street
Reservoir #6 815 Skyline Drive
Reservoir #6B 7 Nelson Court
Reservoir #7 2300 Skyline Boulevard
Reservoir #8 850 Saddleback Drive
   
PUMP STATIONS  
Alta Vista Hydropneumatic 59 Alta Vista Way
Bayshore Heights 450 Martin Street
Bellevue 81 Bellevue Avenue
Citrus 798 Niantic Avenue
Gellert Gellert & Serra Vista
Hickey 335 Hickey Boulevard
Higate Hydropneumatic 998 Higate Drive
Pointe Pacific Hydropneumatic 600 Pointe Pacific Drive
Skyline Hydropneumatic 55 Belcrest Avenue
South Hill Hydropneumatic 611 South Hill Boulevard
Westlake 295 Coronado Avenue
   

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If English Is Not Your Primary Language

This report contains important information regarding your health and drinking water. Call the Daly City Water and Wastewater Resources Dept. (650-991-8200) should you require assistance in Chinese, Spanish or Tagalog.

Chinese Translation

Este reporte contiene información muy importante de su salud y el agua que toma. Llamea Daly City Water and Wastewater Resources Department a (650) 991-8200 si necesita asistencia en Español.

Ang ulat na ito ay naglalaman ng mahalagang impormasyon tungkol sa inyong kalusugan at sa inumin ninyong tubig. Mangyari po lamang na tawagan ang Daly City Water and Wastewater Resources Department sa numero (650) 991-8200 kung kinakailangan ninyo ng tulong o interpretasyon sa wikang Tagalog.

 
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