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Consumer Confidence Report of Water Quality

Consumer Confidence Report of Water Quality

 

 

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1995 WATER QUALITY REPORT 
The City of Daly City is pleased to be able to supply our water customers with this brochure discussing the quality of the water which is delivered to your home or business. We feel it is important for you to be aware of the sources of your drinking water, how it is distributed to you, and typical concentrations of constituents in it (and what's not in it as well.)

The bottom line is that Daly City tap water continues to exceed all requirements for drinking water, and is still one of your best values around.
   
HOW DOES WATER GET TO MY HOME?
HOW DO WE MONITOR WATER QUALITY?
WHAT LAWS RELATE TO WATER QUALITY?
SHOULD I BUY A WATER TREATMENT UNIT?
SHOULD I BUY BOTTLED WATER?
SOME REMINDERS
NEW FOR 1995
WATER QUALITY DATA
 
MS WORD FORMAT
 
PDF FORMAT

If you ever have any questions about your water, use this guide to find the right number to call:

(650) 991-8082
For questions about your water bill, or to start or stop service, call Utility Billing in the Department of Finance.

(650)991-8200
To report a problem or a leak (24 hours per day), get water quality or other technical information, or for issues not listed, call the Department of Water and Wastewater Resources.
 

HOW DOES WATER GET TO MY HOME?

In most areas, both ground water and SFWD water is blended and then pumped to a steel or concrete reservoir through large buried pipes. Because Daly City is hilly, we have many reservoirs at different elevations, and your water may be pumped several times. Connected to the large pipes are smaller pipes that branch out and take water down every street in Daly City, with smaller pipes leading to your home.

HOW DO WE MONITOR WATER QUALITY?

The water delivered to you is monitored every day of the year by trained water quality specialists. Water is analyzed in state certified laboratories; both in Daly City's own laboratory and by private laboratories. Samples are collected from supply connections, distribution facilities and throughout the service area. Over 5,000 tests are performed annually to assure that Daly City's water is continually of high-quality.

WHAT LAWS RELATE TO WATER QUALITY?

The quality of drinking water is regulated by the Federal Government. In 1974, Congress passed the Safe Drinking Water Act (amended in 1986 and under review at the present time) which required the US Environmental Protection Agency to establish uniform standards for drinking water. In California, these standards are enforced by the State Department of Health Services, and have been made even more stringent than the Federal standards.

There are two types of Drinking Water Standards. Primary Standards are related to the protection of public health, and specify limits (called Maximum Contaminant Levels) that may be harmful to humans if consumed in excess. Secondary Standards are based on aesthetic qualities of water such as taste, odor or clarity, and specify limits for substances that may affect consumer acceptance of the water.

SHOULD I BUY A WATER TREATMENT UNIT?

Commercial businesses frequently canvass door-to-door or by telephone attempting to sell home systems that filter or treat tap water. These systems range in price from less than one hundred dollars for simple filters to thousands of dollars for more elaborate units. Some sellers use ethical sales methods, but others make false statements about the quality or source of tap water, or mislead customers about contaminants and potential health problems to frighten them into buying unnecessary devices.

The purchase of a treatment device is unnecessary in Daly City. Also, since safe operation of a home treatment device requires regular changing or recharging of filters, careless maintenance may even cause them to be detrimental to your water quality.

Please call us right away if someone tells you your tap water is unsafe and you should buy their product.

SHOULD I BUY BOTTLED WATER?

Bottled water offers no health or safety advantages over our own tap water. The source of bottled water and how it is processed are the keys to its quality, just as they are for tap water. In fact, many water bottlers take their water directly from municipal supplies. Within Daly City, the choice to use bottled water should be based on personal taste, and not on health or safety reasons.

Last year, an internationally-famous and expensive bottled water was recalled because of benzene contamination; similar types of incidents with other brands have occurred in the past. This demonstrates the fallibility of such products.

One clear advantage of tap water is its price: over four gallons of Daly City water, delivered to your tap, cost less than one penny. On the average, bottled water costs over 80 cents per single gallon.

SOME REMINDERS

Is the Drought Really Over?
During the last three winters we have had dramatically increased rainfall locally and even more precipitation in the mountains. The exceptionally rains of this winter cause people say the drought is over at last. While that statement is partially true, the increasing population and subsequent need for water makes it necessary to continue to use water in a way that helps our existing collection and storage facilities handle the growth in demand. So, those water saving tricks that you learned during the drought will help in the future.

COLOR IN THE WATER?
Part of our service to you means repairing pipes that break - day or night. Sometimes this means closing valves to one or more streets to allow our workers to make repairs. Later the valves are opened and the pipes are flushed. All this activity may sometimes stir up sediment in the pipes, slightly coloring your water.

The water is safe. To clear it, wait until after the workers are finished, and run your tap briefly. The color will disappear. (Be sure to use the water for your plants.) If you have a question, just call us.

CRYPTOSPORIDIUM AND GIARDIA
Recent laboratory analysis has shown that Daly City ground water has no detectable level of these microorganisms. These analyses are run several times per year to reassure our customers that the water remains free of this problem.

NEW FOR 1995

During this year we completed the basic construction of the replacement for Reservoir #2 and expect to have it on line, on schedule in 1996. We also completed pipelines between some of our largest zones that provide increased confidence in supply across Highway 35.

BART has almost completed our new A-Street Pump Station and Well. This facility was constructed near the new Colma BART Station to replace the old Well #12 and Colma Booster Station which were in the middle of the station site. Startup is scheduled for May, 1996. We have also drilled a new well in the Westlake Pump Station yard to replace old wells #1, #2 and #3. All in all we had a good year for improvements and repairs of our system. Completion of these projects gives us more confidence that we can provide even better and more reliable service than we have in the past.

We are proud to be of service to you and welcome your comments on our projects when you see them underway.

 
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