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City of Daly City



Important Information on COVID-19

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Health Officer's Shelter in Place Order (English, PDF)

Health Office's Shelter in Place Order (Spanish, PDF)

Health Officer's Shelter in Place Order (Chinese, PDF)

Shelter in Place FAQs

San Mateo County Homepage

 

For the latest information on the COVID-19 response in San Mateo County, the two best resources are:

San Mateo County: www.smcgov.org 

San Mateo County Health: www.smchealth.org/coronavirus

For the best guidance on COVID-19, including symptoms and more:

Centers for Disease Control and Prevention (CDC): www.cdc.gov/COVID19

*Please scroll through our entire homepage for all of the compiled information and resources on COVID-19. 

Public Service Announcements Video from our Mayor, City Manager, Police & Fire Chiefs

 
   

 

Latest Updates & Orders

New Bay Area Public Health Recommendation to Cover the Face - April 2, 2020

Cloth face coverings, when combined with physical distancing and hand washing, may prevent transmission of coronavirus to others when leaving the house for essential activities. Medical masks should be preserved for health care workers and first responders. Read the press release here. For guidance on face coverings from the CA Department of Public Health, click here

County of San Mateo Health Officer REVISED Shelter-in-Place Order - March 31, 2020

Health officers in seven Bay Area jurisdictions are extending a previous stay-at-home order through May 3, 2020 in order to preserve critical hospital capacity across the region. The health officers have determined that more and stricter social distancing is needed to slow the rate of spread, prevent deaths, and stop the health care system from becoming overwhelmed. Read the Press Release here for more details on new directives on social distancing and more. 

City of Daly City Statement on Seton Medical Center - March 28, 2020

Seton Medical Center is an integral part of Daly City and its importance is apparent now more than ever. Daly City is depending on Seton to treat as many COVID-19 patients as possible. Over the next few months, a total of 177 beds will designated exclusively to COVID-19 patients, made possible through a lease by the State of California. 

Countywide Temporary Moratorium on Eviction for Non-payment of Rent by Residential Tenants Directly Impacted by the COVID-19 Pandemic - March 24, 2020

The County Board of Supervisors approved a countywide moratorium on evictions for non-payment of rents by tenants that are directly impacted by the COVID-19 pandemic and for certain no-fault causes unless the eviction is necessary for the health and safety of the tenant, other residents in the tenant's building, the landlord or the landlords family. This moratorium is now in effect in Daly City. If you are a tenant and have received an eviction notice from your landlord, please call the Legal Aid Society of San Mateo County at (650) 517-8911 and they will advise you. 

County Health Officer Statement – March 23, 2020

County Health Officer, Dr. Scott Morrow, has issued several Statements to guide public behavior during the pandemic. Read the latest guidance in the link above. 

Statewide Stay at Home Order - March 19, 2020 

Governor Newsom's Executive Order N-33-20 directs all residents of CA to stay home or at their place of residence except as needed to maintain continuity of operations of the federal critical infrastructure sectors, of which there at 16. 

California Public Utilities Commission (CPUC) Implements Customer Protections - March 17, 2020

Utilities (including energy, water, sewer and communications companies) cannot shut off service due to non-payment during the COVID-19 crisis. 

City of Daly City Declaration of Local Emergency - March 16, 2020

As part of the local emergency, the City is taking steps to scale back City operations. 

County of San Mateo Health Officer Shelter-in-Place Order - March 16, 2020

The County Health Officer ordered the closure of all non-essential businesses and for residents to remain at home except for the most essential activities. 

SMC Strong Fund 

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On March 24, 2020 the San Mateo County Board of Supervisors approved $3,000,000 in emergency funding to support those most impacted in San Mateo County in partnership with the Silicon Valley Community Foundation. Now, you can join the relief effort and make directed donations that will specifically benefit San Mateo County residents, small businesses and non-profits. Visit www.smcstrong.org for more information.

Need Help? Want to Volunteer? Let Us Know! 

There is a strong need for both medical and community volunteers to help get us through the COVID-19 pandemic. We are all in this together! 

 

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 Sign Up to Volunteer in Daly City   Need Help?

 

Our community – especially our most vulnerable residents – needs the help of volunteers during the COVID-19 pandemic. If you would like to help, please fill out the form below. We’ll match you with local needs. At this time, we are only focusing on volunteers aged 60 and under based on recommendations from health officials.

Volunteers will engage in a variety of activities, such as delivering meals to those in need, helping with food distribution events, shopping and delivering medications for homebound seniors and much more.

Volunteer Sign Up Form 

 

We understand that COVID-19 and the state-wide shelter in place order has made life difficult for many Daly City community members.

If you are self-isolating, taking care of a sick family members, or in a high-risk group and need help with grocery or medication delivery, or anything else made more difficult during this COVID-19 pandemic, please fill out the form below and we will connect you with someone that can help. Volunteers may be able to deliver food, run errands for groceries, deliver medication and check in with you regularly over the phone.

Request Assistance Form

Daly City COVID-19 Assistance Hotline: 

Know someone who is self-isolating, taking care of a sick family members, or in a high-risk group and needs help but does not have computer access? Please give them this phone number to leave a message for assistance: (650) 991-5739.

They will receive a call-back within 24 hours.

 

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Medical Volunteers:

Are you a healthcare provider with an active license, a public health professional, or a member of a medical disaster response team in California who would like to volunteer for disaster service? We need you! Please register online here

Donate Medical Supplies:

 covid19 The County is accepting donations of critical personal protective equipment (PPE). Supplies can be dropped off Monday to Friday 9AM -5PM. at:

Maple Street Correctional Facility
1300 Maple Street
Redwood City

** Only items listed here will be accepted: www.smcgov.org/covid-19-donations.**

Businesses with medical supplies to donate should email smcmeddonations@smcgov.org.

Are You a Non-Profit in Need of Volunteers?

Email smc_volunteers@smcgov.org to request volunteer assistance!

Providing Food Security for Seniors and Our Community 

If you are a Daly City senior, and you are feeling worried about your current access to food, we can connect you to food resources in our community. Call our hotline at (650) 991-8012. We do not want any members of our senior community to go hungry during these unprecedented times. If you know of a senior citizen in your neighborhood that might need help, check on them. Isolation is a difficult condition, especially for so many of our active senior adults. 

 

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If you are not a senior citizen, but you are experiencing food insecurity in your household, you can call the Food Connection Line at Second Harvest Food Bank at (800) 984-3663 or text "FOOD" to 1-408-455-5181 or email food@shfb.org.

 

Food Assistance Programs through Second Harvest Food Bank

Second Harvest Food Bank is striving to meet the nutritional and sustenance needs of our community.

Family Harvest Program:

Bayshore School, 155 Oriente Street, Daly City, on the Fourth Thursday of each month at 3:00 p.m. 

Produce Mobile:

Families of students of Bayshore School can access the Produce Mobile and Kids Now programs EVERY Friday at the school from 10:30AM-12:30PM. Many schools in Daly City are continuing school lunch programs during the current school closures.

Daly City residents can access the Produce Mobile Lincoln Park Community Center the second Wednesday of each month from 4:00-6:00PM.  The next Produce Mobile event at the Lincoln Park Community Center is Wednesday, April 8.

The Brown Bag Program for Seniors (age 60 years and older) will operate as a drive-     through only service at Westlake Park/Doelger Senior Center, 145 Lake Merced Blvd.,   each Thursday, from 12 noon to 2:00 p.m.  No walks ups, please.  The distributions on the first and third Thursdays of each month are intended for clients formally served at Lawson Hall or the United Methodist Church.  The second and fourth Thursday distributions are intended for clients formally served at Lincoln Community Center and Teglia Community Center.

Concerns about food safety during the pandemic? Please check the US Food & Drug Administration website and this guide from Serious Eats for more information. 

Food Delivery Services 

Food Connection:  

Food Connection is delivering groceries to residents in need throughout San Mateo and Santa Clara County. Monday through Friday 8AM – 5PM. Call 1-800-984-3663. Services available in English, Spanish and Vietnamese with additional languages through phone translation. Residents just need to give their name and address to a specialist who will then schedule a delivery appointment. 

Safe Food Daly City:

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Free deliveries for Daly City at risk residents that are sheltering-in-place. Visit www.safefooddalycity.com or call (408) 780-8085 to request help or volunteer. After filling out the online delivery request, you will receive a call from a volunteer to confirm your requested items and decide payment options. The delivery is offered for free by volunteers, but you will still need to pay for the items. Items will be dropped at your door with receipt in the bag. 

 

Older Adult Resource Hotline

Peninsula Family Service is operating an Older Adult Resource Hotline. Call (650) 780-7542 Monday to Friday, 7:30AM – 4PM to talk with an experienced professional that will be able to connect you with a wide range of community resources including food services and a weekly well-being call with a Senior Peer Counselor. This time of isolation does not mean that you have to be disconnected from community. Peninsula Family Service is here to help you! Read more about the hotline on this flyer.  

Daly City Stands United Against Hate

 

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San Mateo County and all cities on the peninsula are working collaboratively to fight the spread of COVID-19. We are also fighting the stigma of the virus. Racism and xenophobia have no place in Daly City. 

The World Health Organization states that "stigmatization could potentially contribute to more severe health problems, ongoing transmission, and difficulties controlling infectious diseases during an epidemic." Stigma can drive people to hide the illness to avoid discrimination, prevent people from seeking health care immediately, and discourage them from adopting health behaviors. 

Please treat your fellow community members with kindness during this time. Racism and xenophobia can significantly hurt our efforts to reduce the spread of COVID-19. 

 

According to the CDC, stigma hurts everyone by creating fear or anger towards other people. Stigma affects the emotional or mental health of stigmatized groups and the communities they live in. Stopping stigma is important to making communities and community members resilient. 

Everyone can help stop stigma related to COVID-19 by knowing the facts and sharing them with others in your community. Diseases can make anyone sick regardless of their race or ethnicity. Fear and anxiety about COVID-19 can cause people to avoid or reject others even though they are not at risk for spreading the virus.

City Services During Shelter-in-Place Order

Daly City has closed most facilities and City departments to the public to reduce the spread of COVID-19.

Utility Bills: Daly City will not shut off any utility service unless requested by resident. The Finance Department will not be charging late fees or assessing interest on past due balances on utility bills. Utility bill payments are still due 30 days past the invoice date. 

Street Sweeping is Suspended: The Daly City Police Department will not be issuing citations for street sweeping violations at this time. All other parking laws, however, will be enforced. 

Garbage, Recycling & Compost Collection Continues: Republic Services continues to service your garbage carts on your scheduled collection day. The City has granted Republic the ability to begin collection one hour earlier to allow for extra time required to navigate City streets while street sweeping is suspended. Many Republic collection routes are synced with City street sweeping. 

Emergency Services: The Daly City Police Department and North County Fire Authority continue to provide emergency response. Please only dial 9-1-1 in emergencies. The dispatchers need to be able to keep the lines free to take priority emergency calls. Take advantage of the City's online crime reporting system for non-in-progress property crimes! Available on our website hereIf an online report is not feasible, we may ask an officer to call you directly to make a report over the phone.

Parks & Playgrounds in Daly City: All park facilities and playgrounds are closed to the public. Residents are not permitted to congregate in any of these public areas for health reasons. You can still take walks to get fresh air! Just stick to your neighborhood. Do not travel by car to parks in other areas, including beaches. Please remember, park facilities like restrooms and community centers will not be open. Recently, visitation to parks and beaches across the state has increased dramatically. Further closures are expected soon to limit crowds. The City will continue to reevaluate park closures over time and will keep you updated on this website. When walking in parks, please adhere to the following: 

  • Practice social distancing outdoors, too. Keep 6 feet between you and others.
  • Adopt the “Leave no Trace” philosophy. Whatever you pack in, pack out. 
  • Plan your visit -- all restrooms, picnic areas, playgrounds, and community centers are closed.

Daly City Libraries: Although our public libraries remain closed, a Daly City library card provides access to a host of online resources, from e-books and audio books, to streaming video, electronic magazines, and complete access to the New York Times. We encourage you to explore distance learning tools available electronically. Links to online resources are available at www.dalycity.org/library.

Get Your Library Card Online! 

If you are a Daly City resident and do not have a library card, you can secure one online by completing the application at www.dalycity.org/library

 covid19 During the Shelter-in-Place Order, we ask that library patrons not visit the libraries to return borrowed items – including books, Wi-Fi hotspots and videos. We are not assessing any overdue fines or late fees. As of today, all materials that have been checked out have a return date June 30, 2020. There is no need to return materials until the libraries re-open for business.

 

Follow the Daly City Public Library on Instagram and Facebook @DalyCityLibrary for daily updates.

Virtual Recreation Center: With our programs being cancelled and our facilities being closed at this time, it is still important we continue to grow, learn, play and have fun! Visit our Virtual Recreation Center, where you can find a variety of resources for you, your family and friends to enjoy.  

 covid19 Follow @dalycityrec on our Instagram and Facebook for updates and activities to keep you and your families informed and having fun!  Furthermore, tag @dalycityrec and use #DalyCityRecAtHome to show us what you are up to!

 

Helpful Hotlines 

2-1-1 Call Center

 

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Residents with non-medical, non-emergency questions about coronavirus (COVID-19) can call 2-1-1 or text “coronavirus” or “covid19” to 211211 at any time, day or night. 2-1-1 is a confidential service available in 180 languages. Callers from landlines and mobile phones located within San Mateo County will be connected with a trained 2-1-1 service professional. If you are feeling sick or have medical questions, contact your doctor directly.

 

Price Gouging Hotline

You can report price gouging to the District Attorney Price Gouging Hotline at (650) 363-4403. You can also submit an Price Gouging Incident Report available on the District Attorney website

Price gouging, as defined in Penal Code section 396, is illegal after a proclamation or declaration of a state of emergency. Specifically, it is a crime to sell items such as consumer food items or goods, and emergency or medical supplies, during the state of emergency or local emergency for a price that is more than 10% greater than the price charged by the seller of those goods or services immediately before the proclamation or declaration of emergency. There is an exception if the price increase is because of additional costs imposed by the supplier of the goods or for additional costs for labor or materials. 

Important Information 

COVID-19 Tests

For those interested in getting tested for the coronavirus, please complete this screener for COVID-19 testing. Testing is only available by appointment and for those who qualify based on guidelines from public health officials. 

Childcare for Essential Workers in San Mateo County

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We need your help to plan for emergency child care. If you work in an essential sector and will be needing child care, please fill out this survey. Also available in Spanish and Chinese

4Cs, the Child Care Coordinating Council, has a list of current available sites providing emergency child care on their website. If you work in an essential sector and you need additional help finding child care right now, please visit their website or call (650) 517-1400. 

Shop Responsibly

 We can all do our part to preserve our food supply chain. Support the California Grocers Association by being mindful of the needs of fellow community members and shop responsibly.

 

 

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Beware of Scams

The District Attorney's Office urges residents to be wary of new phone and internet scams related to COVID-19. More information can be found here. Please be highly skeptical of emails and websites claiming to provide information or goods related to the pandemic. Rely on the CDC, County of San Mateo and City of Daly City websites for reliable and frequently updated information.

A person who would like to report a COVID-19 related scam in San Mateo County should contact the District Attorney’s Office by calling (650) 363-4651 or filing a complaint online or calling the local police department.

Schools 

Effective March 16, 2020 San Mateo County Health Officer Dr. Scott Morrow issued a School Operations Modification Order requiring all schools to dismiss students from regular attendance and implement at-home learning models. For the latest updates, check your school district website:

Click this link for information about School Meal Programs. You can pick up school meals at ANY location but you MUST have your child present.

Census 2020 

While the Census Bureau is making operational changes in response to COVID-19, including the suspension of field operations, you are encouraged to take the census online at https://2020census.gov/. Visit our website for more information: smccensus.org.

Wag Hotels Discounts for First Responders

 For first responders that are working overtime right now to ensure we all stay safe, Wag Hotels is offering a 50% discount on Daycare and Boarding services through April 30. Must mention offer in-person or in the special requests section when reserving online. Call 888-WAG-LINE with questions.

 

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Support for Businesses 

Shelter-in-Place Frequently Asked Questions 

Questions about how the Shelter-in-Place Order applies to your business? Read more Shelter-in-Place FAQs on the County website

SAMCEDA Business Continuity Action Plans

Unsure about what steps to take with your business during the pandemic? The San Mateo County Economic Development Association (SAMCEDA) compiled a Business Continuity Action Plans as a first step in setting realistic expectations for the economic health of businesses in San Mateo County. View them online here.  

Paycheck Protection Plan 

One of the most important and impactful elements of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act package is the Paycheck Protection Program (PPP). The PPP is the Small Business Administration's $349 billion lending program under the CARES Act. The new Paycheck Protection Program expands the SBA's 7(a) loan program to help small businesses cover their near-term operating expenses and retain employees. To access an application and other important program information, visit the US Department of Treasury website here

Congresswoman Jackie Speier's Teleconference for Business Owners 

To learn more about financial assistance programs from the US Small Business Administration and how you can apply as a business, view the presentation here from the teleconference held on April 2, 2020. 

Assistance and Guidance for Businesses and Workers Impacted by COVID-19

 

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The San Mateo County Economic Development Association (SAMCEDA) is compiling business assistance programs and a variety of other resources as quickly as possible and as they become available. Please check the SAMCEDA website frequently for updates

 

The State of California's Economic Development Department has also developed a webpage for State employment resources for employees and employers. The webpage includes information on Disability Insurance claims, Paid Family Leave claims, Unemployment Insurance claims for employees. It also lists information for employers on workplace health and safety, Work Sharing Program as an alternative to layoffs, Rapid Response teams available to meet with you to provide help in the face of potential closure or layoffs, the California WARN Act, tax assistance and more. Visit the Economic Development Department website for these resources

 

Survey for Businesses on COVID-19 Impacts

 

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Are you a business affected by COVID-19? Please take this survey to help SAMCEDA gather data on how COVID-19 has affected the business community in order to develop financial assistance programs that can offer immediate relief. Take the survey here
Survey for Nonprofit Leaders on COVID-19 Impacts


Thrive Alliance is conducting a survey in partnership with the County to gather data on how COVID-19 has affected our nonprofit organizations and the communities they serve. The aggregate results will be shared with multiple stakeholders in order to assist them with COVID-19 response planning efforts. The survey is open to nonprofit leaders and can be accessed online here

 

Recent Daly City Homepage Articles on COVID-19 

COVID-19 Information

Message from Mayor Glenn Sylvester on COVID-19

 

Other Daly City News