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ADA Compliance

ADA Self-Evaluation and Transition Plan 

The City of Daly City is currently conducting an ADA Self-Evaluation and Transition Plan, which is required of all public agencies with more than 50 employees. The Self-Evaluation section examines how the City's policies, programs and services are provided to the public. The Transition Plan section looks at physical barriers and identifies structural modifications necessary for providing physical access to the City's programs and services. As part of the Transition Plan, the City will develop a strategy and schedule for barrier mitigation.

We Want to Hear From YOU!

Please contact us with comments and feedback about this project by using the contact form below:

You can also reach out directly to the City's ADA Coordinator, Richard Chiu, at rchiu@dalycity.org or (650) 991-8064, California Relay Service: dial 711. 

Frequently Asked Questions

What is the ADA?

The Americans with Disabilities Act is a civil rights law that mandates equal opportunity for individuals with disabilities. Passed by Congress in 1990, the law prohibits discrimination in employment, public services, public accommodations and telecommunications.

What are Daly City’s responsibilities and obligations?

The primary responsibility of public agencies with regard to the ADA is to provide equal access to programs, services and activities.

The ADA requires State and Local Governments and Public Agencies to:

  • Complete a Self-Evaluation of programs
  • Develop an ADA Complaint Procedure 
  • Designate a person who is responsible for overseeing Title II compliance
  • Develop a Transition Plan if the Self-Evaluation identifies any structural modifications necessary for compliance

 

What is an ADA Self-Evaluation and Transition Plan?

The Self-Evaluation and Transition Plan is required of State or Local Governments and Public Agencies with more than 50 employees.

The Self-Evaluation section examines how City’s policies, programs and services are provided to the public.

The Transition Plan section looks at physical barriers and identifies structural modifications necessary for providing physical access to the City's programs and services. As part of the Transition Plan, the City will develop a strategy and schedule for barrier mitigation.

What is the timeline for the development of the Plan?

The expected completion date of the Plan is early 2020.

 

ADA

Will the public have a chance to participate in the development?

Yes! Public outreach and participation is a required part of the Plan’s development. We are interested to hear from you on what currently works for you and where Daly City can make accessibility improvements. Contact us about this project at ADA@dalycity.org or use the online form above. 

Public meetings will be part of the development process and will be announced when dates and times are determined. Join our project email list to be notified of upcoming meetings and other project announcements by emailing ADA@dalycity.org or use the online form above. 

How can I get more information?

We will be updating this webpage with the progress made on the Plan. Contact the City about this project at ADA@dalycity.org.

You can also reach out to the City's ADA Coordinator at any time:

Richard Chiu Jr., ADA Coordinator

City of Daly City

333 90th Street, Daly City, CA 94015

Email: rchiu@dalycity.org

Voice: (650) 991-8064, California Relay Service: dial 711

What facilities will be evaluated?

 

  • Bayshore Community Center
  • Bayshore Heights Park
  • Bayshore Library
  • City Hall
  • Civic Center North - Community Service Center
  • Civic Center South - Peninsula Works
  • Corporation Yard
  • Doelger Senior Center
  • Fire Station 91
  • Fire Station 92
  • Fire Station 93
  • Fire Station 94
  • Fire Station 95
  • Former Post Office
  • Gellert Park Clubhouse
  • Hillside Park Clubhouse
  • Imagination Station - Child Development Center
  • John Daly Library
  • Larcombe Clubhouse
  • Lawson Hall
  • Lincoln Park Community Center
  • Marchbank Clubhouse
  • Marchbank Park Restrooms/Concessions
  • North County Fire Authority Administration
  • Pacelli Events Center/Gym
  • Rental House - 204 92nd St
  • Serramonte Library
  • Teglia Community Center
  • War Memorial Community Center
  • Westlake Community Center
  • Westlake Library
  • Westmoor Park Clubhouse
  • Human Resources Office
  • Ramps at the Doelger Senior Center
  • Curb Ramps throughout the City

 

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GRIEVANCE PROCEDURE OF THE CITY OF DALY CITY FOR COMPLAINTS ARISING UNDER TITLE II OF THE AMERICANS WITH DISABILITIES ACT OF 1990

The City of Daly City adopted a grievance procedure providing for prompt and equitable resolution of complaints alleging noncompliance with the Americans with Disabilities Act of 1990.

I. CITY FACILITIES, PROGRAMS, SERVICES OR ACTIVITIES

Complaints concerning access to City facilities, programs, services or activities should be addressed to the City’s ADA Coordinator: Richard Chiu Jr., ADA Coordinator, City of Daly City, 333 90th Street, Daly City, CA 94015, Email: rchiu@dalycity.org, Voice: (650) 991-8064, Fax: (650) 991-8243.

Click to Download ADA Complaint Form (fillable PDF): English, TagalogChinese (中文)Spanish (Español)

A. A complaint may be filed in writing or, when requested as an accommodation, in another format (including by telephone) that accommodates the complainant’s disability. The complaint should provide the complainant’s name, address and phone number, a detailed description of the incident or condition, the location, date and time of the incident.

B. Upon receipt of a complaint, the City’s ADA Coordinator will provide the appropriate department with a copy of the complaint. The department will then conduct an investigation. The department may seek assistance of the City’s ADA Coordinator and the City Attorney in investigating and responding to the complaint. These rules contemplate informal but thorough investigations that afford the complainant a thorough review and appropriate response.

C. Within thirty (30) business days of the receipt of the complaint, a written draft response will be sent to the City’s ADA Coordinator prior to the final copy, signed by the department and department head, being sent to the complainant.

D. The City’s ADA Coordinator will maintain a file relating to each complaint and the response thereto and will maintain that file for five years.

E. The complainant can request reconsideration of the complaint if he or she is dissatisfied with the resolution. The request for reconsideration should be addressed to the City’s ADA Coordinator in writing, or in an alternative format accessible to the complainant, within ten (10) business days of the issuance of the City’s response to the complaint.

F. The City’s ADA Coordinator will inform the department of this reconsideration request and the department will respond to the request for reconsideration within fifteen (15) business days of receiving the request. The department response must be approved by the City’s ADA Coordinator prior to being sent to the complainant. The department will forward a copy of the approved response to the request for reconsideration to the City’s ADA Coordinator.

G. These rules will be construed to protect the substantive rights of the complainant and assure that the City of Daly City complies with Section 504 and the ADA and their implementing regulations.

II. EMPLOYMENT

Complaints alleging discrimination against applicants or employees on the basis of disability should be addressed to: : Richard Chiu Jr., ADA Coordinator, City of Daly City, 333 90th Street, Daly City, CA 94015, Email: rchiu@dalycity.org, Voice: (650) 991-8064,Fax: (650) 991-8243.

STATEMENT OF NON-DISCRIMINATION

People with disabilities are protected from discrimination under a variety of laws, including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and portions of the California Civil Code. Public programs may not discriminate against people based upon a disability and must offer all services, programs, and activities in ways that allow equal participation. The City of Daly City does not discriminate on the basis of sex, color, religion, national origin, age, or disability in the programs and activities which it operates. This policy extends to employment by, admission to, and participation in, the programs, services, and activities of the City of Daly City.