City News

Daly City Partners with Service Line Warranties of America for Sewer Repair Protection

Homeowners in Daly City may have recently received letters to inform them of a voluntary sewer service line warranty program offered through Service Line Warranties of America (SLWA).  Residents seeking to enroll in the program call SLWA directly at 1(866) 425-6222 from 9:00 a.m. to 5:00 p.m., Monday through Friday.  The North San Mateo County Sanitation District, a subsidiary of the City of Daly City, announced its continued partnership with Service Line Warranties of America (SLWA) to offer the National League of Cities (NLC) Service Line Warranty Program.  The NLC Service Line Warranty Program offers voluntary warranty protection for sewer lines in the event of a failure.

“Homeowners are burdened with many responsibilities and providing peace of mind in the event of a sewer line failure is important since repairs could cost thousands of dollars,” said Patricia E. Martel, General Manager.  “This program offers coverage interested homeowners may find beneficial.  Many homeowners believe their pipes will never fail, but that’s simple not the case,” said Ms. Martel.  “Many factors beyond the life expectancy of the pipe can contribute to a sewer failure including tree root intrusion, ground shifting and weather- all factors which are covered through this program.  Additionally, with covered homeowners more like to report problems, we can prevent illicit pollution flowing to San Francisco Bay and the Pacific Ocean.”

The NLC Service Line Warranty Program offers protection against normal sewer line wear and tear, which is not covered under most traditional homeowners policies.  If lines break, leak or clog – SLWA will repair the line using local, license contractors who are familiar with local code and can ensure a timely response.  This program provides up to $4,000 in coverage with an additional allowance for public street or sidewalk cutting.  Additionally, the program has no annual or lifetime limits, service fees or deductibles.

The program is offered at no cost to the District and no public funds are used to promote or administer the program.  Local residents will receive two solicitation letters directly from SLWA describing program benefits.