City News

Coronavirus (COVID-19) Information for Daly City Residents

 

San Mateo County Health continues to advise that the steps to prevent the spread of flu will also guard against the spread of coronavirus (COVID-19):

  • cover your cough and sneeze
  • wash your hands frequently
  • stop shaking hands and touching your face with unwashed hands
  • if you are not feeling well or are experiencing cold, flu, or other symptoms, contact your primary care provider and stay home from school or work

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The San Mateo County Health Officer, Dr. Scott Morrow, says now is the time to start preparing and provides recommendations on the County Health website on how to improve your personal and organizational preparedness: www.smchealth.org/coronavirus. Read the message from Dr. Morrow on the County Health website. The County expects that 80% of positive patients will not require medical intervention.

On Monday, March 2, the County opened the Emergency Operations Center (EOC) to support local response to COVID-19. The EOC will help ensure the County, cities and other partners have the tools and flexibility to prioritize public safety. The EOC’s Joint Information Center will provide daily status reports at approximately 4pm Monday through Friday until further notice. Residents and the media can find daily updates on the County's Emergency Operations website: https://cmo.smcgov.org/eoc.

On Tuesday, March 10, the County Board of Supervisors ratified a declaration of a local health emergency and a proclamation of a local emergency in response to COVID-19. The emergencies will last 30 days, when the Board will consider whether each action needs to be extended. The moves make the County eligible for federal reimbursement for some costs associated with the response and additional flexibility for staffing and purchasing. The Board of Supervisors also approved a resolution easing the ability of the County to hire retired public health and other nursing and medical assistant classifications. 

San Mateo County Health continues to work with the federal Centers for Disease Control and Prevention (CDC) and our state and local partners to manage testing and monitoring of persons who have been exposed to COVID-19. For the most recent information about the COVID-19, visit https://www.cdc.gov/coronavirus/2019-ncov/summary.html.

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Resources for Residents

2-1-1 Call Center

Residents with non-medical, non-emergency questions about coronavirus (COVID-19) can call 2-1-1 or text “coronavirus” or “covid19” to 211211 at any time, day or night. 2-1-1 is a confidential service available in 180 languages. Callers from landlines and mobile phones located within San Mateo County will be connected with a trained 2-1-1 service professional. If you are feeling sick or have medical questions, contact your doctor directly.

General information about the novel coronavirus is available at ww.cdc.gov and www.smchealth.org/coronavirus.

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Price Gouging Alert

Price gouging, as defined in Penal Code section 396, is illegal after the Governor’s proclamation of a state of emergency to deal with COVID-19. To report an incident of price gouging in San Mateo County, contact the District Attorney’s Office at (650) 363-4403 or da@smcgov.org.

COVID-19 Facts and Information

Please see the below materials from the CDC about stopping the spread of germs and what you need to know about COVID-19. Visit www.cdc.gov/COVID19 for more information. The best sources of information on COVID-19 are County of San Mateo Health and the Centers for Disease Control and Prevention (CDC). Check the links on this webpage regularly for the most up-to-date information.

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How to Contact the City

To prevent the spread of COVID-19, please consider postponing your visit to City Hall and other City facilities. You can call us directly if you have questions before coming in-person.

Please note, passport processing by the City Clerk’s Office is suspended until further notice.

Phone Number List for City of Daly City:

City Clerk can forward you to any Department: (650) 991-8000

Utility Billing: (650) 991-8082

Planning and Building Divisions: (650) 991-8034

Building Division (650) 991-8061

Planning Division (650) 991-8033

Code Enforcement (650) 991-8260

Public Works and Engineering: (650) 991-8064

Questions related to encroachment permits, streets and more

Library Division: (650) 991-8023

Recreation Division: (650) 991-8001

Human Resources: (650) 991-8028 or hr@dalycity.org

Daly City iHelp App

Use the Daly City iHelp app to submit requests for service form your smartphone! Search “Daly City iHelp” to download in the app stores for both iOS and Android.

Learn more about iHelp on the City's webpage at www.dalycity.org/iHelp

Event and Program Cancellations

The following nonessential events in March have been cancelled to limit the spread of coronavirus. The City will continue to update this list as decisions on cancellations are made. 

 

  • Facility reservations through the end of March are cancelled. Full refunds will be given to renters. The City will likely cancel all facility reservations through mid-April or beyond. No new reservations are being accepted through June 30.
  • Programs at Doelger Senior Center:
    • On March 10, the lunch program at Café Doelger transitioned to a “meals-to-go” only service. Guests are encouraged to leave the premises once they receive their meal.
    • All other programs besides the lunch program are cancelled, including classes.
  • Programs at Lincoln Park Community Center:
    • On March 10, the lunch program transitioned to a “meals-to-go” only service. Guests are encouraged to leave the premises once they receive their meal.
    • Second Harvest Food Bank food distribution continues as scheduled.
  • Libraries currently remain open, but all special programs including storytimes have been cancelled through the end of March. The City will continue to monitor any future school closures and potentially close the libraries at that time.
  • Neighborhood Parking Forums scheduled for March 12, March 18 and March 25
  • All Pro Wrestling, March 14 (Bayshore Community Center)
  • Household Hazardous Waste Collection Event, March 14
  • Summer Fun Fair, March 14 (Serramonte Center)
  • Rock ‘n’ Roll Flea Market, March 15 (Pacelli Event Center)
  • Women’s History Month Art Exhibit Opening, March 19 (City Hall)
  • Daly City Partnership’s Earth Day Celebration, March 19
  • Family Literacy and Health Fair, March 28
  • All activities at Pacelli Gym/Merced Room
  • All activities at War Memorial Library and Community Center
  • Tax Assistance Programs at War Memorial and Lincoln Community Centers
  • All activities at Giammona Pool, including swim lessons, lap swim, pool parties, swim practice, etc.
  • Youth Basketball League play-off and championship games postponed until further notice
  • Youth Baseball season start postponed
  • Tiny Tots Program
  • Spring Fun Day, April 4 (Westlake Park)
  • Spring Fever Showcase, April 10

 

Please note, After School Recreation Programs continue as long as schools remain open. 

 

 

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Visit San Mateo County Health at www.smchealth.org/coronavirus and the Centers for Disease Control and Prevention (CDC) at www.cdc.gov/COVID19 for the latest information!