City of Daly City

Important Information on COVID-19

Health Officer's Shelter in Place Order (English, PDF) Shelter in Place FAQs San Mateo County Homepage

For the latest information on the COVID-19 response in San Mateo County, the two best resources are:

San Mateo County: www.smcgov.org 

San Mateo County Health: www.smchealth.org/coronavirus

For the best guidance on COVID-19, including symptoms and more:

Centers for Disease Control and Prevention (CDC): www.cdc.gov/COVID19

*Please scroll through our entire homepage for all of the compiled information and resources on COVID-19.

Public Service Recognition Week Video

Public Service Announcements Video from our Mayor, City Manager, Police & Fire Chiefs 

 Click here to view all the weekly PSA videos on our YouTube channel

Latest Updates & Order

New Health Order Allows Places of Worship, In-Store Retail to Operate with Restrictions, Beach Access Limitations Also Removed - May 29, 2020

San Mateo County Health Officer Dr. Scott Morrow issued a revised Shelter in Place Order to allow, with restrictions and safety measures, places of worship to hold services and retail stores to allow customers inside. The Order, which goes into effect on Monday, June 1, 2020, further aligns the County with Gov. Gavin Newsom's Resilience Roadmap. The Order also removes the previous limitations on access and activities at beaches. Beaches may now operate normally, as long as beachgoers adhere to social distancing and face covering guidelines. Read the full Health Order here. 

New Health Order Goes Into Effect and Aligns County of San Mateo with State’s Early Phase 2 – May 18, 2020

San Mateo County Health Officer Dr. Scott Morrow issued a new shelter in place order, effective Monday, May 18, to bring the county into alignment with early Phase 2 of Gov. Gavin Newsom’s Resilience Roadmap. The new order continues to restrict most activity, travel, and governmental and business functions to essential needs, outdoor activities, and outdoor businesses but adds additional businesses and activities to the list of permitted functions. Social distancing measures and face covering requirements remain in effect. Read the full Health Order here. 

County Provides COVID-19 Testing Site in Daly City - May 14, 2020

Beginning Wednesday, May 20, a new testing site will begin operations at the old Serramonte High School at 699 Serramonte Blvd in Daly City. This site will be open on Wednesdays and Thursdays. Testing is free and available without restriction to anyone, though an appointment is required in advance. To make an appointment, residents can visit Project Baseline’s websiteat https://bit.ly/2xk73OL. The County can help residents who lack transportation to a test site. After being screened at the Project Baseline website and receiving an appointment time, individuals with no other means to reach the testing site can call (650) 779-9375 Monday through Friday, 9 AM to 4 PM to arrange free transportation. Read more here.

Shelter-in-Place Order Extended through May 31, Some Restrictions Reduced - April 29, 2020

Seven Bay Area County Health Officers extended the Shelter-in-Place Order through the end of May, while some restrictions are eased and tools to strengthen containment of COVID-19 are put into place. The social distancing intervention has slowed the increase of new cases and prevented the anticipated medical surge. As restrictions are eased, it is critical to ensure that growth of cases can be sufficiently contained to protect the health and safety of our community. Read the new Order on the County website here. 

New County Health Officer Orders Face Coverings for the Public and Workers - April 17, 2020

County Health Officer, in conjunction with other Bay Area counties, has issued a new Order requiring individuals to wear face coverings when they need to leave their home to work or obtain essential goods or services. The Order will take effect at 11:59PM on April 17, 2020 but will not be enforced until 8:00AM on April 22, 2020. Read the new Health Order here. A face covering is not a substitute for guidance about social distancing and hand washing. All essential businesses that remain open should print posters about the new requirement to wear face coverings from the County website here. 

Daly City Adopts Resolution Denouncing Stigmatization, Hateful Racism and Xenophobia During the COVID-19 Pandemic - April 14, 2020

Daly City was the first city in the Bay Area to adopt a Resolution to denounce stigmatization, hateful racism and xenophobia during the COVID-19 pandemic, due to a sharp increase in discrimination against Asian Americans, immigrants and even health care workers. Stigmatization during the pandemic began early on, fueled by fear and uncertainty around COVID-19 and hateful political rhetoric at the federal level. Daly City recognizes that stigma significantly threatens our collective resilience and recovery. Read the Press Release here. 

Message from the Mayor - Passover, Easter and wearing face masks in public - April 9, 2020

With religious holidays happening this week, including Passover and Easter, I want to remind you that the Countywide Shelter-in-Place Order and the Statewide Stay at Home Order remain fully in effect. These Orders prevent any types of gatherings, including religious gatherings at places of worship and celebrations of extended family within your homes. I am also recommending that everyone wear masks. This includes all workers working in essential businesses that are open, along with all customers and patrons. This is to protect everyone, as some people may be asymptomatic. Read the Message from the Mayor here. 

City of Daly City Donates Critical Personal Protective Equipment to Seton Medical Center - April 6, 2020

The City is doing its part to support this community hospital and is working closely with Verity Health to ensure the community stays safe. While Seton continues to establish a sustainable PPE supply chain, the City of Daly City scrubbed its inventory of supplies to locate gowns, gloves and masks to donate to Seton. “We are doing everything we can to support our local hospital by donating PPE from our own very limited supplies,” said Daly City Mayor Glenn Sylvester. Read the Press Release here. 

New Bay Area Public Health Recommendation to Cover the Face - April 2, 2020

Cloth face coverings, when combined with physical distancing and hand washing, may prevent transmission of coronavirus to others when leaving the house for essential activities. Medical masks should be preserved for health care workers and first responders. Read the press release here. For guidance on face coverings from the CA Department of Public Health, click here. 

County of San Mateo Health Officer REVISED Shelter-in-Place Order - March 31, 2020

Health officers in seven Bay Area jurisdictions are extending a previous stay-at-home order through May 3, 2020 in order to preserve critical hospital capacity across the region. The health officers have determined that more and stricter social distancing is needed to slow the rate of spread, prevent deaths, and stop the health care system from becoming overwhelmed. Read the Press Release here for more details on new directives on social distancing and more. 

City of Daly City Statement on Seton Medical Center - March 28, 2020

Seton Medical Center is an integral part of Daly City and its importance is apparent now more than ever. Daly City is depending on Seton to treat as many COVID-19 patients as possible. Over the next few months, a total of 177 beds will designated exclusively to COVID-19 patients, made possible through a lease by the State of California. 

Countywide Temporary Moratorium on Eviction for Non-payment of Rent by Residential Tenants Directly Impacted by the COVID-19 Pandemic - March 24, 2020

The County Board of Supervisors approved a countywide moratorium on evictions for non-payment of rents by tenants that are directly impacted by the COVID-19 pandemic and for certain no-fault causes unless the eviction is necessary for the health and safety of the tenant, other residents in the tenant's building, the landlord or the landlords family. This moratorium is now in effect in Daly City. If you are a tenant and have received an eviction notice from your landlord, please call the Legal Aid Society of San Mateo County at (650) 517-8911 and they will advise you. Visit our Housing Resources webpage here. 

County Health Officer Statement – March 23, 2020

County Health Officer, Dr. Scott Morrow, has issued several Statements to guide public behavior during the pandemic. Read the latest guidance in the link above. 

Statewide Stay at Home Order - March 19, 2020 

Governor Newsom's Executive Order N-33-20 directs all residents of CA to stay home or at their place of residence except as needed to maintain continuity of operations of the federal critical infrastructure sectors, of which there at 16. 

California Public Utilities Commission (CPUC) Implements Customer Protections - March 17, 2020

Utilities (including energy, water, sewer and communications companies) cannot shut off service due to non-payment during the COVID-19 crisis. 

City of Daly City Declaration of Local Emergency - March 16, 2020

As part of the local emergency, the City is taking steps to scale back City operations. 

County of San Mateo Health Officer Shelter-in-Place Order - March 16, 2020

The County Health Officer ordered the closure of all non-essential businesses and for residents to remain at home except for the most essential activities. 

Special Daly News Issue on COVID-19 Support for the Community

Click here to read the special spring issue of the Daly News, focused on assistance programs and important information about COVID-19. 

SMC Strong Fund 

Need Help? Want to Volunteer? Let Us Know! 

There is a strong need for both medical and community volunteers to help get us through the COVID-19 pandemic. We are all in this together! 

Daly City COVID-19 Assistance Hotline: 

Know someone who is self-isolating, taking care of a sick family members, or in a high-risk group and needs help but does not have computer access? Please give them this phone number to leave a message for assistance: (650) 991-5739. They will receive a call-back within 24 hours.

Medical Volunteers:

Are you a healthcare provider with an active license, a public health professional, or a member of a medical disaster response team in California who would like to volunteer for disaster service? We need you! Please register online here. 

Donate Medical Supplies:

The County is accepting donations of critical personal protective equipment (PPE). Supplies can be dropped off Monday to Friday 9AM -5PM. at:   Maple Street Correctional Facility 1300 Maple Street Redwood City ** Only items listed here will be accepted: www.smcgov.org/covid-19-donations.** Businesses with medical supplies to donate should email smcmeddonations@smcgov.org.

Are You a Non-Profit in Need of Volunteers?

Email smc_volunteers@smcgov.org to request volunteer assistance!

Housing Resources

The City maintains a dedicated webpage for COVID-19 housing resources, including emergency rental assistance, details of the countywide eviction moratorium protections, legal and other tenant/landlord resources and mortgage relief and assistance for homeowners. Please find more information here. 

Essential Businesses in Daly City 

As Daly City shelters in place, a number of local businesses are remaining open to continue to provide essential services to the community. The City created this Resource Guide to identify essential businesses in the following sectors: healthcare and public health, food and food services, contracting (electrical, plumbing, pest, security), transportation and logistics, communications and information technology, financial services, cleaning and maintenance and more. Check out the Resource Guide here. 

For a longer list of businesses registered in Daly City that fall under essential business categories, please review the Daly City Essential Business spreadsheets. Please note, this list does not represent all businesses and the City does not guarantee that the businesses on the list remain open. This list is provided as an additional resource for our residents. 

Open Grocery Stores in Daly City

Grocery stores are deemed essential businesses and remain open during the Shelter-in-Place Order. The City compiled a list of grocery stores with details on special senior hours and delivery services. Check out the Grocery Store Flyer here. 

Providing Food Security for Seniors and Our Community 

If you are a Daly City senior, and you are feeling worried about your current access to food, we can connect you to food resources in our community. Call our hotline at (650) 991-8012. We do not want any members of our senior community to go hungry during these unprecedented times. If you know of a senior citizen in your neighborhood that might need help, check on them. Isolation is a difficult condition, especially for so many of our active senior adults. 

Great Plates Delivered - 3 Nutritious Meals per Day Delivered to At Risk Older Adults 

Great Plates Delivered is a new service that matches older adults at high risk from COVID-19 with local restaurants to provide three nutritious meals a day, for free.  Meals are delivered from restaurants and other food providers across San Mateo County, helping our older adults to stay home and stay healthy as we continue to “shelter in place.”  The program also provides an avenue for local businesses to continue or re-open operations softening the losses being felt by the COVID crisis.  Take the survey to determine if you are eligible: https://bit.ly/SMCgreatplates or call (800) 675-8437 for multi-lingual County staff that can assist you.

Food Assistance Programs through Second Harvest Food Bank

Second Harvest Food Bank is striving to meet the nutritional and sustenance needs of our community.

Emergency Grocery Distribution at Serramonte Center:

Second Harvest Food Bank is offering an emergency drive-through, free grocery distribution on the first and third Friday of every month through the COVID-19 pandemic. 11am to 1pm at Serramonte Shopping Center in the NE parking lot (Serramonte Blvd off the I-280 exit). Call 1-800-984-3663 if you have questions. Groceries will be available to those in need. View the event flyer here.

Family Harvest Program:

Bayshore School, 155 Oriente Street, Daly City, on the Fourth Thursday of each month at 3:00 p.m. 

Produce Mobile:

Families of students of Bayshore School can access the Produce Mobile and Kids Now programs EVERY Friday at the school from 10:30AM-12:30PM. Many schools in Daly City are continuing school lunch programs during the current school closures.

Registered participants can access the Produce Mobile Lincoln Park Community Center the second Wednesday of each month from 4:00-6:00PM.  The next Produce Mobile event at the Lincoln Park Community Center is Wednesday, May 13.

The Brown Bag Program for Seniors (age 60 years and older) will operate as a drive-     through only service at Westlake Park/Doelger Senior Center, 145 Lake Merced Blvd.,   each Thursday, from 12 noon to 2:00 p.m.  No walks ups, please.  The distributions on the first and third Thursdays of each month are intended for clients formally served at Lawson Hall or the United Methodist Church.  The second and fourth Thursday distributions are intended for clients formally served at Lincoln Community Center and Teglia Community Center.

Concerns about food safety during the pandemic? Please check the US Food & Drug Administration website and this guide from Serious Eats for more information. 

North Peninsula Food Pantry

The North Peninsula Food Pantry is now open by appointment only. Call (650) 994-5150. Located at 31 Bepler St. Find more info here. 

Food Delivery Services 

Food Connection:  

Food Connection is delivering groceries to residents in need throughout San Mateo and Santa Clara County. Monday through Friday 8AM – 5PM. Call 1-800-984-3663. Services available in English, Spanish and Vietnamese with additional languages through phone translation. Residents just need to give their name and address to a specialist who will then schedule a delivery appointment. 

Safe Food Daly City:

Free deliveries for Daly City at risk residents that are sheltering-in-place. Visit www.safefooddalycity.com or call (408) 780-8085 to request help or volunteer. After filling out the online delivery request, you will receive a call from a volunteer to confirm your requested items and decide payment options. The delivery is offered for free by volunteers, but you will still need to pay for the items. Items will be dropped at your door with receipt in the bag.

Hotlines for Seniors

Older Adult Resource Hotline:

Peninsula Family Service is operating an Older Adult Resource Hotline. Call (650) 780-7542 Monday to Friday, 7:30AM – 4PM to talk with an experienced professional that will be able to connect you with a wide range of community resources including food services and a weekly well-being call with a Senior Peer Counselor. This time of isolation does not mean that you have to be disconnected from community. Peninsula Family Service is here to help you! Read more about the hotline on this flyer.  

Friendship Line California:

Friendship Line California is a 24-hour, toll-free "life-line" that is dedicated to serving Californians over 60 who may be feeling anxious, fearful or lonely. The Friendship Line is both a crisis intervention hotline and a warmline for non-emergency emotional support calls. The phone line is staffed with specialists who provide emotional support, grief support, active suicide intervention, information and referrals. Call (888) 670-1360 to connect with someone who can provide a friendly, listening ear today.

Daly City Stands United Against Hate

According to the CDC, stigma hurts everyone by creating fear or anger towards other people. Stigma affects the emotional or mental health of stigmatized groups and the communities they live in. Stopping stigma is important to making communities and community members resilient. 

Everyone can help stop stigma related to COVID-19 by knowing the facts and sharing them with others in your community. Diseases can make anyone sick regardless of their race or ethnicity. Fear and anxiety about COVID-19 can cause people to avoid or reject others even though they are not at risk for spreading the virus.

Daly City has closed most facilities and City departments to the public to reduce the spread of COVID-19.

Event Cancellations:

• Earth Day Recycling Event at City Hall originally scheduled for Saturday, May 2, has been cancelled. The City hopes to offer the event later in the year if health guidance allows.

• Neighborhood Parking Forums have been cancelled. The City continues to offer an online, pinnable map where you can place comments on specific areas, like a road in your neighborhood. You can also take two online surveys - one for residents and one for businesses - about parking challenges and needs. Visit the online Parking webpage to share your opinion! 

Utility Bills: Daly City will not shut off any utility service unless requested by resident. The Finance Department will not be charging late fees or assessing interest on past due balances on utility bills. Utility bill payments are still due 30 days past the invoice date. 

Street Sweeping is Suspended: The Daly City Police Department will not be issuing citations for street sweeping violations at this time. All other parking laws, however, will be enforced. 

Garbage, Recycling & Compost Collection Continues: Republic Services continues to service your garbage carts on your scheduled collection day. The City has granted Republic the ability to begin collection one hour earlier to allow for extra time required to navigate City streets while street sweeping is suspended. Many Republic collection routes are synced with City street sweeping. 

Emergency Services: The Daly City Police Department and North County Fire Authority continue to provide emergency response. Please only dial 9-1-1 in emergencies. The dispatchers need to be able to keep the lines free to take priority emergency calls. Take advantage of the City's online crime reporting system for non-in-progress property crimes! Available on our website here. If an online report is not feasible, we may ask an officer to call you directly to make a report over the phone.

Parks & Playgrounds in Daly City: All park facilities and playgrounds are closed to the public. Residents are not permitted to congregate in any of these public areas for health reasons. You can still take walks to get fresh air! Just stick to your neighborhood. Do not travel by car to parks in other areas, including beaches. Please remember, park facilities like restrooms and community centers will not be open. Recently, visitation to parks and beaches across the state has increased dramatically. Further closures are expected soon to limit crowds. The City will continue to reevaluate park closures over time and will keep you updated on this website. When walking in parks, please adhere to the following: 

• Practice social distancing outdoors, too. Keep 6 feet between you and others.
• Adopt the “Leave no Trace” philosophy. Whatever you pack in, pack out. 
• Plan your visit -- all restrooms, picnic areas, playgrounds, and community centers are closed.

Daly City Libraries: Although our public libraries remain closed, a Daly City library card provides access to a host of online resources, from e-books and audio books, to streaming video, electronic magazines, and complete access to the New York Times. We encourage you to explore distance learning tools available electronically. Links to online resources are available at www.dalycity.org/library.

Get Your Library Card Online! 

If you are a Daly City resident and do not have a library card, you can secure one online by completing the application at www.dalycity.org/library. 

During the Shelter-in-Place Order, we ask that library patrons not visit the libraries to return borrowed items – including books, Wi-Fi hotspots and videos. We are not assessing any overdue fines or late fees. As of today, all materials that have been checked out have a return date June 30, 2020. There is no need to return materials until the libraries re-open for business.

Follow the Daly City Public Library on Instagram and Facebook @DalyCityLibrary for daily updates.

Virtual Recreation Center: With our programs being cancelled and our facilities being closed at this time, it is still important we continue to grow, learn, play and have fun! Visit our Virtual Recreation Center, where you can find a variety of resources for you, your family and friends to enjoy.  

Follow @dalycityrec on our Instagram and Facebook for updates and activities to keep you and your families informed and having fun!  Furthermore, tag @dalycityrec and use #DalyCityRecAtHome to show us what you are up to!

Helpful Hotlines 

2-1-1 Call Center

Price Gouging Hotline

You can report price gouging to the District Attorney Price Gouging Hotline at (650) 363-4403. You can also submit an Price Gouging Incident Report available on the District Attorney website. 

Important Information 

COVID-19 Tests

For those interested in getting tested for the coronavirus, please complete this screener for COVID-19 testing. Testing is only available by appointment and for those who qualify based on guidelines from public health officials. 

Childcare for Essential Workers in San Mateo County

We need your help to plan for emergency child care. If you work in an essential sector and will be needing child care, please fill out this survey. Also available in Spanish and Chinese.  4Cs, the Child Care Coordinating Council, has a list of current available sites providing emergency child care on their website. If you work in an essential sector and you need additional help finding child care right now, please visit their website or call (650) 517-1400.

Shop Responsibly

Beware of Scams

The District Attorney's Office urges residents to be wary of new phone and internet scams related to COVID-19. More information can be found here. Please be highly skeptical of emails and websites claiming to provide information or goods related to the pandemic. Rely on the CDC, County of San Mateo and City of Daly City websites for reliable and frequently updated information.

A person who would like to report a COVID-19 related scam in San Mateo County should contact the District Attorney’s Office by calling (650) 363-4651 or filing a complaint online or calling the local police department.

Schools 

Effective March 16, 2020 San Mateo County Health Officer Dr. Scott Morrow issued a School Operations Modification Order requiring all schools to dismiss students from regular attendance and implement at-home learning models. For the latest updates, check your school district website:

• Jefferson Elementary School District website
• Bayshore Elementary School District website
• Jefferson Union High School District website

Click this link for information about School Meal Programs. You can pick up school meals at ANY location but you MUST have your child present.

Census 2020 

While the Census Bureau is making operational changes in response to COVID-19, including the suspension of field operations, you are encouraged to take the census online at https://2020census.gov/. Visit our website for more information: smccensus.org.

Wag Hotels Discounts for First Responders

For first responders that are working overtime right now to ensure we all stay safe, Wag Hotels is offering a 50% discount on Daycare and Boarding services through April 30. Must mention offer in-person or in the special requests section when reserving online. Call 888-WAG-LINE with questions.

Support for Businesses 

Special Daly News Issue for Businesses 

Click here to learn more about assistance programs for businesses affected by COVID-19.

SMC Strong Fund Emergency Grants for Nonprofits

*Applications open Wednesday, May 6, at 8:00AM

How to Apply for SMC Strong Fund Small Business Grants

Get prepared before the application portal opens!

Programa de Préstamos para Pequeñas Empresas del Condado de San Mateo: ¡Prepárate antes de que se abra el portal de la aplicación!

圣马刁县强力基金小企业补助金计划,在申请门户开放之前做好准备!

Emergency grants with a maximum value of $10,000 are now available for local small businesses to provide payroll for employees, maintain operations, meet ongoing obligations and survive the economic impacts of the Shelter-in-Place Order. 

Online applications opened on Monday, April 27, at 12 noon. Funds are first-come, first-served. Visit www.smcstrong.org/smallbusinessgrants to learn more about the documents you will need. 

Hear from the City's Economic Development Specialist about eligibility and how to apply in this short video:

Restaurants - Register for the Great Plates Delivered Program

This new, State-sponsored program provides essential economic stimulus to local businesses struggling to stay afloat during the COVID-19 crisis. Are you a restaurant that wants to participate in the Great Plates Delivered program? Eligible older adults at high risk from COVID-19 are delivered three nutritious meals per day from local restaurants. Participating restaurants are reimbursed for the meals. Please visit https://covid19.ca.gov/restaurants-deliver-home-meals-for-seniors/ to submit your interest form.

Shelter-in-Place Frequently Asked Questions 

Questions about how the Shelter-in-Place Order applies to your business? Read more Shelter-in-Place FAQs on the County website. 

Daly City Compiled Business Assistance Programs 

The City has compiled a list of COVID-19 assistance programs available to both businesses and nonprofits. Please review the list here, which contains information on loans, grants and other resources. 

SAMCEDA Business Continuity Action Plans

Unsure about what steps to take with your business during the pandemic? The San Mateo County Economic Development Association (SAMCEDA) compiled a Business Continuity Action Plans as a first step in setting realistic expectations for the economic health of businesses in San Mateo County. View them online here.  

Paycheck Protection Program (PPP) of the Small Business Administration (SBA) 

One of the most important and impactful elements of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act package is the Paycheck Protection Program (PPP). The PPP is the Small Business Administration's $349 billion lending program under the CARES Act. The new Paycheck Protection Program expands the SBA's 7(a) loan program to help small businesses cover their near-term operating expenses and retain employees. To access an application and other important program information, visit the US Department of Treasury website here. 

Congresswoman Jackie Speier's Teleconference for Business Owners 

To learn more about financial assistance programs from the US Small Business Administration and how you can apply as a business, view the presentation here from the teleconference held on April 2, 2020. 

Assistance and Guidance for Businesses and Workers Impacted by COVID-19

Survey for Businesses on COVID-19 Impacts

Survey for Nonprofit Leaders on COVID-19 Impacts

Recent Daly City Homepage Articles on COVID-19 

COVID-19 Information

Message from Mayor Glenn Sylvester on COVID-19

Other Daly City News